Customer Experience Coordinator
2 days ago
Job Summary: We are seeking a highly skilled Customer Account Specialist to join our team at PLZ Aeroscience Corp. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving business growth.
Key Responsibilities:- Customer Service: Provide proactive customer service to both customers and sales representatives, ensuring timely resolution of issues and exceeding customer expectations.
- Account Management: Manage assigned accounts, building relationships with customers and identifying opportunities to increase sales and revenue.
- Customer Visits and Dedicated Calls: Conduct regular customer visits and dedicated calls to ensure customer satisfaction and identify areas for improvement.
- Relationship Building: Develop and maintain strong relationships with customers, working through internal systems and processes to meet their needs and requirements.
- Customer Profiles: Develop and maintain customer profiles to document knowledge of customer expectations and delivery commitments.
- Order Management: Process item setup, substitutions, returns, and credits, as well as assist customers with billing, shipping, and product inquiries.
- Schedule Management: Work with the plant scheduler to provide customers with a schedule that is agreeable and workable for the plant, ensuring timely receipt of client materials and approvals.
- Communication: Develop excellent communication abilities to effectively communicate with customers, sales representatives, and internal stakeholders.
- Problem-Solving: Demonstrate the ability to maintain composure during complicated exchanges and adapt to supply challenges by making changes that bind the company via order acceptance and schedule change impact.
- Customer Onboarding: Participate in the customer onboarding process, highlighting critical components, customer concerns, and expectations.
- Product Knowledge: Develop and maintain in-depth working knowledge of product uses and functions.
- Customer Adoption: Drive customer adoption of our portal and provide proactive and consultative customer service that aligns with our strategy.
- Special Projects: Assist with special projects, including allocations, pricing increases, and reporting.
- Education: High school diploma or GED equivalent.
- Experience: Minimum of 2 years' customer service experience, preferably in a manufacturing environment.
- Skills: SAP experience preferred, working knowledge of Windows, Excel, Dynamics, Outlook, and other MS Office applications.
- Adaptability: Ability to adapt and succeed in a changing environment.
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Customer Experience Specialist
7 days ago
Downers Grove, Illinois, United States YogaSix Downers Grove Full timeJob OverviewWe are seeking a highly motivated and organized Wellness Advisor/Sales Associate to join our team at YogaSix Downers Grove. As a key member of our studio, you will be responsible for providing exceptional customer service, driving sales growth, and contributing to a positive and supportive work environment.Key ResponsibilitiesDevelop and execute...
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Customer Experience Specialist
7 days ago
Downers Grove, Illinois, United States YogaSix Downers Grove Full timeJob OverviewWe are seeking a highly motivated and organized Wellness Advisor/Sales Associate to join our team at YogaSix Downers Grove.Key ResponsibilitiesExecute sales strategies to drive lead generation, follow-up, and in-studio salesMeet monthly sales targetsBook high-quality appointmentsWelcome guests and prospective membersProvide studio tours for...
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Customer Service Representative
5 days ago
Downers Grove, Illinois, United States Zurn Elkay Full timeAbout the RoleZurn Elkay Water Solutions Corporation is a leading international supplier of plumbing and water delivery solutions, committed to delivering exceptional customer experiences. We're seeking a highly skilled Customer Care Coordinator to join our team.Key ResponsibilitiesCustomer Service: Provide first-call resolution and create loyal customers...
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Customer Service Ambassador
4 days ago
Downers Grove, Illinois, United States Lifespace Communities Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our residents and guests, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunity Engagement: Develop and maintain...
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Logistics Customer Service Representative
5 days ago
Downers Grove, Illinois, United States LHH Recruitment Solutions Full timeJob SummaryWe are seeking a highly skilled Logistics Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our logistics team, you will be responsible for providing exceptional customer support related to the shipment and delivery of goods.Key ResponsibilitiesCustomer Support: Provide timely and accurate...
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BIM Coordinator
2 weeks ago
Downers Grove, Illinois, United States EMCOR Government Services Full timeOverviewThe role of the BIM Manager is pivotal in understanding and articulating the impact of Building Information Modeling (BIM) on project workflows, deliverables, and management across EMCOR Government Services. The primary focus is to oversee and coordinate the development, implementation, and adherence to BIM standards across all relevant projects,...
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Senior Program Coordinator
2 weeks ago
Downers Grove, Illinois, United States NTI Connect Full timeJob OverviewNTI Connect, a leader in fiber optic and data center installation services, is seeking a dedicated Senior Program Coordinator to enhance our program management team. Our organization is committed to innovation in the Telecommunications sector, providing an environment that fosters professional growth and collaboration.Position SummaryThe Senior...
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HR Operations Coordinator
7 days ago
Downers Grove, Illinois, United States Addison Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented HR Coordinator to join our team at Addison Group. As an HR Coordinator, you will play a critical role in supporting various HR functions, including benefits administration, recruitment, and employee engagement.Key ResponsibilitiesBenefits Administration: Manage employee benefits inquiries,...
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Medical Affairs Coordinator
7 days ago
Downers Grove, Illinois, United States Duly Health and Care Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Healthcare Operations Coordinator to join our Payor Contracting/MA Management team at Duly Health and Care. As a key liaison between our HMO Payor Contracting division and internal operations areas, you will play a crucial role in fostering seamless communication, resolving issues, and optimizing...
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Healthcare Operations Coordinator
7 days ago
Downers Grove, Illinois, United States Duly Health and Care Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Healthcare Operations Coordinator to join our Payor Contracting/MA Management team at Duly Health and Care. As a key liaison between our HMO Payor Contracting division and internal operations areas, you will play a crucial role in fostering seamless communication, resolving issues, and optimizing...
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Biomedical Equipment Coordinator
7 days ago
Downers Grove, Illinois, United States Agiliti Health, Inc. Full timeJob SummaryAgiliti Health, Inc. is seeking a highly skilled Technical Services Coordinator to oversee and coordinate the biomedical and field service technicians assigned to a designated location. The successful candidate will ensure that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired, and...
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BIM Project Coordinator
1 week ago
Downers Grove, Illinois, United States EMCOR Government Services Full timePosition OverviewThe role of the BIM Manager is crucial in understanding and articulating the impact of Building Information Modeling (BIM) on project workflows, deliverables, and overall project management within EMCOR Government Services. The primary focus is to oversee and coordinate the development, implementation, and adherence to BIM standards across...
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Client Services Coordinator
4 days ago
Downers Grove, Illinois, United States Drapery Connection Full timeJob Summary:We are seeking a highly skilled and detail-oriented individual to join our Client Services Department as a Client Services Coordinator. This role is responsible for providing exceptional customer service, scheduling appointments, and maintaining accurate records.Key Responsibilities:Customer Service: Respond to inbound calls from clients...
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Nursing Care Coordinator
1 week ago
Downers Grove, Illinois, United States Lifespace Communities Full timeCommunity Care SpecialistOak Trace is a vibrant community where our team members are empowered to deliver a purpose-driven experience for our residents. We provide an environment where each team member can live their aspirations, develop in their career, make a difference, and be part of a meaningful mission.A few details about the role:Direct nursing...
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HR Coordinator
7 days ago
Downers Grove, Illinois, United States Addison Group Full timeAbout Our Client:Our client is a reputable organization in the manufacturing sector, looking for a motivated HR Coordinator to support various HR functions. This role offers the chance to contribute to a growing team and gain valuable experience in Human Resources.Job Description:As an HR Coordinator, you will manage key HR processes, assist with Benefits...
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ERP IT Project Coordinator
1 week ago
Downers Grove, Illinois, United States Swoon Staffing Full timeJob OverviewPosition: ERP IT Project CoordinatorEmployment Type: Direct Hire/FulltimeWork Arrangement: Hybrid - 3 days/weekKey ResponsibilitiesWe are seeking an experienced ERP IT Project Coordinator to oversee and manage various projects within our organization. The ideal candidate will possess a strong background in enterprise resource planning and related...
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BIM Project Coordinator
2 weeks ago
Downers Grove, Illinois, United States EMCOR Government Services Full timeOverviewThe role of the BIM Manager involves comprehending and conveying the impact of Building Information Modeling (BIM) on project workflows, deliverables, and management processes throughout EMCOR Government Services. The key responsibility is to oversee and synchronize the development, implementation, and enforcement of BIM standards across all related...
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BIM Project Coordinator
1 week ago
Downers Grove, Illinois, United States EMCOR Government Services Full timePosition OverviewThe role of the BIM Manager involves comprehending and articulating the impact of Building Information Modeling (BIM) on project workflows, deliverables, and overall project management within EMCOR Government Services. The primary focus is to oversee and harmonize the development, implementation, and adherence to BIM standards across all...
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BIM Project Coordinator
1 week ago
Downers Grove, Illinois, United States EMCOR Government Services Full timeOverviewThe role of the BIM Manager involves a comprehensive understanding of how Building Information Modeling (BIM) influences project workflows, deliverables, and overall project management within EMCOR Government Services. The primary focus is on overseeing the development, implementation, and adherence to BIM standards across all relevant projects,...
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BIM Project Coordinator
2 weeks ago
Downers Grove, Illinois, United States EMCOR Government Services Full timeOverviewThe role of the BIM Manager is pivotal in understanding and articulating the impact of Building Information Modeling (BIM) on project workflows, deliverables, and overall project management within EMCOR Government Services. The primary focus is to oversee and coordinate the development, implementation, and adherence to BIM standards across all...