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Customer Experience Specialist

2 months ago

Downers Grove, Illinois, United States YogaSix Downers Grove Full time
Job Overview

We are seeking a highly motivated and organized Wellness Advisor/Sales Associate to join our team at YogaSix Downers Grove. As a key member of our studio, you will be responsible for providing exceptional customer service, driving sales growth, and contributing to a positive and supportive work environment.

Key Responsibilities
  • Develop and execute sales strategies to meet monthly sales targets
  • Build strong relationships with clients and prospective members through personalized service and product knowledge
  • Provide studio tours and demonstrations to showcase our services and facilities
  • Manage front desk operations, including scheduling, client communication, and administrative tasks
  • Collaborate with the Studio Manager to achieve business objectives and improve overall studio performance
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to clients
  • Maintain a clean and organized studio environment, ensuring a positive experience for clients and staff
Requirements
  • Proven sales and customer service experience in a retail or service-based environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong product knowledge and ability to learn and adapt to new products and services
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • Proficient in computer software and technology, including scheduling and point-of-sale systems
  • High school diploma or equivalent required; associate's or bachelor's degree preferred