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Customer Experience Specialist

2 months ago

Downers Grove, Illinois, United States YogaSix Downers Grove Full time
Job Overview

We are seeking a highly motivated and organized Wellness Advisor/Sales Associate to join our team at YogaSix Downers Grove.

Key Responsibilities
  • Execute sales strategies to drive lead generation, follow-up, and in-studio sales
  • Meet monthly sales targets
  • Book high-quality appointments
  • Welcome guests and prospective members
  • Provide studio tours for prospective members
  • Respond to inquiries in a professional and courteous manner
  • Stay knowledgeable about products and programs
  • Maintain a clean and organized lobby and front desk area
  • Establish strong relationships with members and prospective members
  • Accurately record client information and process payments
  • Schedule classes and appointments
  • Manage correspondence and ensure studio rules and systems are followed
Requirements
  • Excellent sales and communication skills
  • A friendly and professional demeanor
  • A passion for health and wellness
  • Two or more years of sales, customer service, or front desk experience is preferred
  • Strong work ethic and attention to detail
  • Proficiency with computers, spreadsheets, and scheduling software
  • Ability to multitask and thrive in a fast-paced environment