Orthodontic Territory Sales Manager
4 weeks ago
The Territory Sales Manager is responsible for driving sales within assigned territory and uncovering ways to pull through sales of core products amongst Ormco products and solutions portfolio.
The Territory Sales Manager will be the primary relationship builder and face of Ormco to the customer, the Orthodontist and his/her professional and clinical team.
The Territory Sales Manager will be responsible for the total value creation for the account relationship.
The Territory Sales Manager will develop business plans and territory specific tactics to achieve monthly, quarterly, and annual sales plans; along with developing and maintaining deep relationships at each account.
He/she will balance business retention, business expansion and new account cultivation to drive revenue growth.
Key Responsibilities:- Sell Ormco products and solutions in the amounts required to meet and/or exceed assigned quotes and goals.
- Utilize a consultative sales approach to build trust and relationships with the customer.
- Utilize an educational approach to influence doctors and staff to purchase and utilize Ormco's digital product portfolio.
- Creates and utilizes sales and educational strategies, aids, and approaches, to increase customer utilization and educational activity in their territory.
- Influence doctor and staff to purchase and commit to using Ormco and AOA products.
- Meets with assigned group of Orthodontists and orthodontic staff on a consistent basis to promote products and services, relate new product information and receive feedback on the company's products and services.
- Learns and understand the customer's clinical and business practices, along with patient treatment philosophy and overall care philosophy.
- Responsible for complete territory analysis and planning to ensure revenue goals are achieved.
- Travels throughout assigned territory and organizes customer meetings with established and new accounts.
- Discovering and qualifying customer needs and requirements and meeting and/or exceeding their expectations.
- Provides timely response and resolution to customers' requests, such as: product questions, product quotation, product pricing, terms and conditions, educational opportunities, marketing needs, etc.
- Establishes and manages customers' expectations of delivery timelines for quoted products and solutions.
- The Territory Sales Manager is the main communication conduit to each customer.
- Meets with customers to define product/service needs and specifications.
- Continuously works with customers to monitor product performance and needs.
- Proficient use of sales tools, collateral, and marketing materials to best position the most suitable Ormco solution for the account needs.
- Lead translator of technical product information, clinical value, and efficiency gains via the Ormco solutions to customers.
- Maintains up-to-date and accurate sales records via Ormco designated Customer Relation Management tool(s).
- Interfaces with marketing to quantify needs and to provide intelligence to management on competitive products and Company product enhancements.
- Reviews and reports complaints received from customers and recommends corrective action to the Regional Sales Manager and/or Marketing Manager through established reporting guidelines.
- Be aware and knowledgeable of new products in the market.
- Demonstrate thorough knowledge of all Ormco solutions- include value proposition and content to substantiate the value proposition for your customers specific needs.
- Consistently works to improve personal knowledge and sales skills to add greater value to all Ormco customers, potential customers, the Territory Sales Manager's team, and to Ormco.
- Maintaining the necessary reporting documents, including forecasts, pipeline, market, competitor, and strategic initiatives reports that provide adherence to Ormco leadership and Regional Management leadership requirements.
- Responsible for all expense reporting and is compliant with all Ormco and Envista expense policies.
- Understands and supports the company's sales policies and procedures to provide proper and effective treatment to all the company's customers.
- Follows corporate policies regarding customer entertainment and customer relations.
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