Senior Appointment Coordinator

2 weeks ago

San Antonio Texas, United States Texas Oncology Full time

Overview:


Texas Oncology is seeking a Senior Appointment Coordinator to enhance our operational efficiency. This role is pivotal in managing patient scheduling and ensuring seamless communication between patients and healthcare providers.

As a part of Texas Oncology, the largest community oncology provider in the nation, we are committed to delivering high-quality, evidence-based cancer care to patients within their communities.

Our mission remains steadfast—leveraging advanced technology and research to provide exceptional cancer care, empowering our patients to achieve 'More breakthroughs. More victories.' in their battle against cancer. Texas Oncology serves a significant portion of Texans diagnosed with cancer each year.


Texas Oncology is a key player in the US Oncology Network, a vast network of community-based oncology professionals dedicated to enhancing cancer care across America.

Supported by McKesson Corporation, we focus on fostering a sustainable patient care delivery system that advances the science, technology, and quality of care.


Responsibilities:

Key Duties:
1. Coordinate and schedule surgical procedures in collaboration with patients, healthcare providers, and hospitals.

2. Secure necessary authorizations, pre-certifications, and pre-determinations for scheduled surgeries.

3. Manage incoming calls, assess patient needs, and direct inquiries to the appropriate personnel.

4. Schedule new patients, referrals, and follow-up appointments in accordance with established guidelines.

5. Maintain accurate records of authorizations and correspondence related to patient referrals.

6. Collect co-pays and other financial responsibilities from patients at the time of service.

7. Maintain the scheduling template for physician meetings, satellite schedules, and call coverage.

8. Facilitate financial counseling for patients as necessary.

9. Uphold patient confidentiality and adhere to compliance policies to ensure operational efficiency.

10. Prepare various documents and correspondence as requested by supervisors.

11. Provide guidance and support to junior staff as needed.

12. Communicate with patients regarding surgical preparations and follow up on pre-operative testing to ensure readiness for procedures.

13. Schedule post-operative follow-up appointments with physicians.

14. Possess a basic understanding of medical terminology related to tests and surgical procedures, including coding.

Qualifications:
The ideal candidate for the Senior Appointment Coordinator will possess the following qualifications:

1. High school diploma or equivalent required.

2. A minimum of five (5) years of experience in an office environment, preferably within a medical setting.

3. Knowledge of medical terminology and coding is essential.

4. Exceptional communication skills, both written and verbal, are required. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) is necessary.

Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work may require prolonged periods of sitting, as well as occasional bending and lifting of files or materials weighing up to 30 pounds.

Manual dexterity is necessary for operating office equipment, and vision must be correctable to 20/20 for effective communication.

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is conducted in an office setting, involving regular interaction with patients and the public.

  • Senior Appointment Coordinator

    1 week ago

    San Antonio, Texas, United States Texas Oncology Full time

    Position Summary Texas Oncology is looking for a dedicated Scheduler to enhance our team. This full-time role involves coordinating patient appointments and managing schedules efficiently. The ideal candidate will be part of a committed group focused on providing exceptional cancer care.Key Responsibilities: Manage incoming calls and route them to the...

  • Appointment Coordinator

    2 weeks ago

    McKinney, Texas, United States Texas Oncology Full time

    Position Overview:Texas Oncology is seeking an Appointment Coordinator to become a vital part of our team. This role will primarily focus on managing patient appointments and facilitating communication between patients and medical personnel. This is a full-time position, operating Monday through Friday from 8:30 AM to 5 PM, with no weekend or holiday...

  • Medical Appointment Coordinator

    3 days ago

    San Antonio, Texas, United States Ivyhill Technologies LLC Full time

    Job SummaryIvyhill Technologies LLC is seeking a highly skilled Medical Telephone Appointment Agent to join our team. As a Medical Telephone Appointment Agent, you will be responsible for scheduling medical appointments and providing exceptional customer service to our patients.Key ResponsibilitiesSchedule medical appointments and determine patient...

  • Healthcare Appointment Coordinator

    2 weeks ago

    San Antonio, Texas, United States A-Line Staffing Solutions Full time

    Position OverviewA-Line Staffing Solutions is currently seeking Temporary Healthcare Appointment Coordinators. This role involves supporting an outpatient cancer treatment facility during a peak operational period. The position is full-time, requiring 40+ hours weekly.Compensation DetailsThe hourly wage for this role is $20.The initial contract duration is...

  • Surgical Appointment Coordinator

    2 weeks ago

    San Antonio, Texas, United States Legent Health Full time

    Job OverviewLegent Health is in search of a Surgical Appointment Coordinator to enhance our team. We are dedicated to improving healthcare, one patient at a time.Essential QualificationsFamiliarity with medical terminology.Understanding of medical insurance policies, including Out of Network.Proficient in surgical billing, ICD-10, and CPT coding.Minimum of 1...

  • Appointment Coordinator

    2 weeks ago

    Plano, Texas, United States Capleo Global Full time

    Job Title: Appointment Coordinator Location: Plano, TX Duration: 12 Weeks Shift: M-F ( 8:00 AM - 5:00 PM) Job Overview:As an Appointment Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinic. Your expertise in managing patient schedules and handling inquiries will contribute significantly to our commitment to...

  • Surgical Appointment Coordinator

    1 week ago

    San Antonio, Texas, United States Snip & Ference Pa Full time

    Job OverviewSnip & Ference Pa is looking for a dedicated and organized individual to fill the role of a full-time Surgery Scheduler. This position offers a promising career path within a thriving Ophthalmology practice, with compensation reflective of experience.Key ResponsibilitiesThe Surgery Scheduler will be responsible for:Coordinating surgical...

  • Appointment Coordinator

    2 weeks ago

    Plano, Texas, United States Capleo Global Full time

    Position Title: Appointment Coordinator Company: Capleo Global Role Duration: 13 WeeksWork Schedule: Monday to Friday ( 8:00 AM - 5:00 PM)Key Responsibilities: Manage the scheduling, rescheduling, and cancellation of patient appointments as necessary. Address patient inquiries regarding fundamental medical tests and procedures. Provide patients with...

  • Healthcare Appointment Coordination Specialists

    1 week ago

    San Antonio, Texas, United States Ivyhill Technologies LLC Full time

    Job OverviewIvyhill Technologies LLC is actively seeking qualified individuals for the role of Medical Telephone Appointment Agents. This position is crucial for managing appointment scheduling and patient interactions within a call center environment.Key Responsibilities:Manage the scheduling of medical appointments while assessing patient eligibility...

  • Appointment Coordination Expert

    1 week ago

    San Antonio, Texas, United States Pediatric Therapy Specialists Full time

    Job OverviewSalary: $18We are seeking a dynamic, organized, and professional individual for a high-energy front office role at Pediatric Therapy Specialists. The ideal candidate will have prior experience as a scheduling coordinator and possess the ability to manage multiple phone lines efficiently. Key responsibilities include managing appointment...

  • Healthcare Appointment Coordination Specialists

    2 weeks ago

    San Antonio, Texas, United States Ivyhill Technologies LLC Full time

    Job OverviewIvyhill Technologies LLC is actively seeking qualified individuals for the role of Medical Telephone Appointment Agents. This position is based in a call center environment, where agents will be responsible for facilitating appointment scheduling for a Military Treatment Facility (MTF) under a government contract.Key Responsibilities:Manage the...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical SchedulerWe are a leading gastroenterology practice committed to delivering outstanding patient care in a collaborative and energetic atmosphere. We are currently looking for a motivated and detail-oriented Medical Scheduler to join our dedicated team.Position Overview:As a Medical Scheduler, you will be instrumental in...

  • Medical Appointment Coordinator

    2 hours ago

    San Antonio, Texas, United States Zimmerman Associates Full time

    Zimmerman Associates, Inc. is seeking a Medical Telephone Appointment Agent to support a contract with the Consult and Appointment Management Office (CAMO) for the San Antonio Military Health System (SAMHS) contract. This position is responsible for contributing to the Military Healthcare System delivery of optimum care by responsibly scheduling patient care...

  • Dental Appointment Coordinator

    11 hours ago

    San Bernardino, California, United States InnovAge Full time

    About the RoleWe are seeking a highly organized and detail-oriented Dental Appointment Coordinator to join our team at InnovAge. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our dental clinics.Key ResponsibilitiesCoordinate and schedule dental appointments, ensuring timely and efficient...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical SchedulerWe are a prominent gastroenterology practice dedicated to delivering outstanding patient care in a nurturing and dynamic atmosphere. We are currently looking for a motivated and detail-oriented Medical Scheduler to become an integral part of our dedicated team.Position Overview:As a Medical Scheduler, you will be...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical Scheduler PositionWe are a prominent gastroenterology practice seeking a dedicated and detail-oriented Medical Scheduler to enhance our patient care operations. This role is perfect for individuals looking to gain experience in a healthcare environment while contributing to a supportive team.Position Overview:The Medical...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical SchedulerWe are a prominent gastroenterology practice seeking a motivated and detail-oriented Medical Scheduler to enhance our patient care services. This role is essential in ensuring a seamless experience for our patients and supporting the operational needs of our practice.Position Overview:The Medical Scheduler will be...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical SchedulerWe are a prominent gastroenterology practice committed to delivering outstanding patient care in a nurturing and dynamic atmosphere. We are currently looking for a motivated and detail-oriented Entry-Level Medical Scheduler to become a vital part of our dedicated team.Position Overview:As an Entry-Level Medical...

  • Healthcare Appointment Coordinator

    1 week ago

    Texas, United States Wheeler Staffing Partners Full time

    Wheeler Staffing Partners - Medical SchedulerWe are a leading gastroenterology practice committed to delivering outstanding patient care in a collaborative and engaging atmosphere. We are currently looking for a motivated and detail-oriented Medical Scheduler to join our dedicated team.Position Overview:As a Medical Scheduler, you will be instrumental in...

  • Bilingual Medical Appointment Coordinator

    1 week ago

    San Antonio, Texas, United States Quantum Pain and Orthopedic Full time

    Position OverviewQuantum Pain and Orthopedics is a leading outpatient clinical network dedicated to providing exceptional healthcare in a compassionate environment. We prioritize diversity, ethics, and teamwork within our organization. Join us at Quantum Pain and Orthopedics and discover your potential.We are currently seeking a Full-Time Bilingual Medical...