Appointment Coordinator
2 weeks ago
Position Title:
Appointment Coordinator
Company:
Capleo Global
Role Duration:
13 Weeks
Work Schedule:
Monday to Friday ( 8:00 AM - 5:00 PM)
Key Responsibilities:
- Manage the scheduling, rescheduling, and cancellation of patient appointments as necessary.
- Address patient inquiries regarding fundamental medical tests and procedures.
- Provide patients with preparatory instructions for examinations and procedures.
- Confirm patient appointments efficiently.
- Professionally handle incoming phone calls and take messages as required.
- Clarify financial responsibilities and obligations to patients, and process payments in the practice management system.
- Arrange referral appointments and follow-up visits.
- Verify insurance information and inform patients about any non-covered fees.
- Organize documents and maintain supplies effectively.
Qualifications:
- High school diploma or equivalent.
- Additional education beyond high school is a plus.
- Demonstrated experience in a medical office setting.
- Familiarity with medical terminology and insurance plans.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to type and file with precision.
- Strong communication and organizational skills.
- Excellent telephone manners.
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