Appointment Coordination Expert
1 week ago
Salary: $18
We are seeking a dynamic, organized, and professional individual for a high-energy front office role at Pediatric Therapy Specialists. The ideal candidate will have prior experience as a scheduling coordinator and possess the ability to manage multiple phone lines efficiently. Key responsibilities include managing appointment schedules, collecting patient payments, and engaging with clients both over the phone and in person. A background in customer service and administrative tasks is highly valued. Candidates should be committed to a long-term career and enjoy working in a child-friendly environment, interacting with diverse personalities. A stable work history is essential.
Key Responsibilities:
- Oversee and ensure the accuracy of daily schedules for 25 healthcare providers.
- Handle payment processing for services rendered.
- Manage follow-ups on rescheduled and canceled appointments.
- Maintain positive and professional communication with both providers and clients, particularly regarding sensitive financial discussions.
Qualifications:
- A minimum of 5 years of experience in scheduling roles.
- Ability to navigate ambiguity and implement structured solutions proactively.
- Exceptional communication skills, capable of conveying complex information clearly.
- Strong interest in process enhancement and a willingness to explore innovative methods for task completion.
- Proficient in using Google Sheets for data organization.
- Comfortable working in a lively clinic environment.
- Strong prioritization skills and ability to follow through on tasks.
- Knowledge of PHI protection and adherence to HIPAA regulations.
- Excellent writing and verbal communication abilities.
What We Offer:
- Competitive salary structure.
- Comprehensive benefits package, including health, dental, and vision coverage.
- Generous Paid Time Off policy.
- Supportive small business environment.
- Opportunities for professional growth, specialization, and leadership roles.
- A family-oriented workplace culture.
- Commitment from management to foster your success and development.
Work Schedule: Monday - Thursday 8 AM - 6 PM; Friday 8 AM - 12 PM
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Appointment Coordination Expert
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San Antonio, Texas, United States Pediatric Therapy Specialists Full timeJob OverviewSalary: $18We are seeking a proactive and enthusiastic individual for a dynamic front office role at Pediatric Therapy Specialists. The ideal candidate will have a background as a scheduling expert, demonstrating the ability to manage multiple phone lines efficiently while maintaining organization. Key responsibilities include managing...
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