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Healthcare Appointment Coordinator

2 months ago

San Antonio, Texas, United States A-Line Staffing Solutions Full time
Position Overview

A-Line Staffing Solutions is currently seeking Temporary Healthcare Appointment Coordinators. This role involves supporting an outpatient cancer treatment facility during a peak operational period. The position is full-time, requiring 40+ hours weekly.

Compensation Details

  • The hourly wage for this role is $20.
  • The initial contract duration is 30 days, with the possibility of extension up to 90 days based on operational requirements.

Position Highlights

  • This is a contract position with the potential for permanent employment based on attendance, performance, and organizational needs.
  • Availability is required Monday through Friday, from 8 AM to 5 PM.

Key Responsibilities

  • Manage incoming calls, assess the needs of callers, and direct them to the appropriate staff. Accurately relay messages in a timely manner.
  • Schedule new patients and follow-up appointments in the electronic system, adhering to physician and office protocols.
  • Adjust appointment schedules as necessary due to physician availability and notify relevant clinic staff.
  • Collect and input all authorization and referral correspondence into patient records.
  • Maintain the physician's schedule, including on-call duties, vacations, and meetings.
  • Coordinate outpatient appointments and hospital admissions as requested, ensuring necessary pre-certifications are obtained.
  • Process new patient referrals, gather essential information, assign patient account numbers, and schedule appointments accordingly.
  • Collect co-pays, deductibles, and other out-of-pocket expenses at the time of service.
  • Keep the primary scheduling book updated with all physician meetings, satellite schedules, and call coverage.
  • Handle patient inquiries regarding appointment scheduling and rescheduling.
  • Provide patients with clear and accurate appointment confirmations. Document missed appointments and follow up to reschedule.
  • Facilitate financial counseling for patients as required.
  • Uphold patient confidentiality to protect both the patient and the clinic.
  • Adhere to office policies and procedures to enhance front office efficiency. Provide coverage for other front office roles as needed.
  • Prepare necessary correspondence, memos, and forms as requested by supervisors.

Qualifications

  • Minimum of 1 year of experience in a medical office setting.
  • High School Diploma or GED is required.
  • Regular attendance is essential during the initial 90 days of employment.

Preferred Qualifications

  • At least 3 years of experience in a medical office is preferred.
  • Experience with scheduling surgeries or cancer-related appointments is advantageous.

If you believe this position aligns with your skills and experience, we encourage you to consider this opportunity.