Contact Center Agent
10 hours ago
In this dynamic role, you will have the opportunity to work in a fast-paced contact center environment, resolving customer inquiries and concerns in a professional and courteous manner.
Responsibilities- Provide excellent customer service through phone, email, or chat
- Utilize company systems to research and resolve customer issues
- Collaborate with internal teams to ensure seamless issue resolution
- Meet or exceed performance metrics for first call resolution and customer satisfaction
The successful candidate can expect a salary of approximately $52,000 per annum, based on location and experience.
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Contact Center Agent
10 hours ago
Las Cruces, New Mexico, United States Mass Markets Full time**Job Description:**We are looking for a highly motivated Contact Center Agent to join our team at Mass Markets. In this role, you will be responsible for handling inbound and outbound contacts in a professional manner, ensuring first call resolution and providing excellent customer service.**Responsibilities Include:**Handling inbound and outbound calls,...
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Contact Center Representative
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe're seeking a highly motivated and customer-focused individual to join our Contact Center team as a Contact Center Representative! In this role, you'll be the primary point of contact for customers, responding to their inquiries and resolving any issues they may have.You'll work closely with our sales and support teams to ensure that customer needs are met...
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Contact Center Representative
12 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryContact Center Representative OpportunityMass Markets is seeking an experienced Contact Center Representative to join our team. As a key contributor to our contact center, you will provide exceptional customer service, resolve issues efficiently, and maintain accurate records of customer interactions.Key Responsibilities:Provide timely and...
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Contact Center Professional
6 days ago
Las Cruces, New Mexico, United States MCI Careers Full timeContact Center OpportunityWe are seeking highly skilled and motivated individuals to join our Contact Center team as Call Center Representatives. In this role, you will be responsible for handling customer calls, emails, and chats, providing exceptional service and support.The estimated annual salary for this position is around $27,500, making it a...
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Contact Center Specialist
1 day ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleThe Contact Center Specialist is an exciting opportunity to work with a variety of clients, handling inbound calls, emails, and chats. You will provide top-notch customer service, resolve issues efficiently, and exceed customer satisfaction goals.This role requires strong problem-solving skills, a friendly demeanor, and the ability to multitask...
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Contact Center Professional
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the JobThis is a unique opportunity to join Mass Markets as a Contact Center Representative. As a member of our team, you'll play a critical role in delivering exceptional customer service and ensuring customer satisfaction.Key RequirementsExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentBasic computer skills...
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Contact Center Representative
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full time**About the Role:**We are looking for a highly motivated Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.**Responsibilities Include:**Responding to customer inquiries and resolving...
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Contact Center Service Specialist
1 day ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a Contact Center Service Specialist to provide exceptional customer service and support through inbound calls, emails, and chats.Key Responsibilities:Answer inbound calls from customers and respond to their inquiries and concernsProvide product information and sales support to customersMeet or exceed performance metrics and...
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Contact Center Specialist
12 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeOverview">This exciting opportunity offers a chance to join our team as a Sales and Support Professional in a dynamic contact center environment. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, answering questions, resolving issues, and upselling new products and services.Key...
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Financial Services Contact Center Representative
11 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeContact Center Representative - Financial ServicesWe are seeking a skilled and dedicated Contact Center Representative - Financial Services to join our team at MCI Careers. As a customer-facing representative, you will be responsible for providing top-notch service to our clients in the financial services sector. This is an experienced-level position that...
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Inbound Call Center Agent
1 day ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the OpportunityMCI Careers is seeking an Inbound Call Center Agent to join our team! As a key member of our customer service team, you will be responsible for handling incoming customer calls, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesAnswer customer calls and respond to their inquiries in a professional...
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Part-Time Call Center Agent
14 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the JobThis part-time call center agent role is an excellent opportunity for those looking to gain experience in customer service and sales. You will work in a fast-paced environment where you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Skills and QualificationsExcellent communication...
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Energy Customer Care Agent
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJoin Mass Markets as an Energy Customer Care Agent and take your customer service career to the next level!Compensation and BenefitsAs an Energy Customer Care Agent, you can expect a competitive salary of $15.00 per hour, plus bonuses and benefits that will make your hard work truly rewarding.About the RoleIn this role, you will be responsible for...
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Contact Resolution Specialist
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is looking for a highly skilled Contact Resolution Specialist to join our customer service team. As a key player in our contact center, you will be responsible for resolving customer complaints and issues in a timely and professional manner.You will work closely with our sales and operations teams to ensure seamless customer interactions and...
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Incoming Contact Handler
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Title: Incoming Contact HandlerCompany Overview: Mass Markets is a leading provider of customer service solutions.Job Summary: We are seeking a skilled Customer Service Specialist to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main...
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Phone Support Agent
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are looking for a highly motivated Phone Support Agent to join our team at Mass Markets. As a key contact point for customers, you will be responsible for handling inbound and outbound calls in a professional and courteous manner. Your ability to solve problems and provide solutions will be essential in ensuring customer satisfaction.Job DescriptionIn...
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Call Center Agent
1 day ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe are seeking a highly motivated and experienced Call Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. As a key member of our customer service team, you will play a crucial role in ensuring excellent customer...
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Contact Center Support Specialist
3 days ago
Las Cruces, New Mexico, United States MCI Careers Full timeKey ResponsibilitiesThe ideal candidate for this position will have a strong background in customer service, sales, or technical support. You will be responsible for:Providing exceptional customer service via phone, email, and chatResolving customer complaints and issues in a timely and professional mannerPromoting products and services to meet sales...
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Operations Manager for Call Center Optimization
2 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the Role:We are seeking an experienced Operations Manager to lead our call center team in optimizing performance and delivering exceptional customer experiences. The ideal candidate will have a strong background in call center operations management, excellent leadership skills, and a passion for driving results.Job Description:Lead a team of 5-10 call...
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Customer Service Representative Position
13 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the JobWe are seeking highly reliable individuals with great communication skills to join our team as Customer Service Representatives. As an Inbound Contact Center Agent, you will be responsible for handling inbound inquiries, troubleshooting basic technical issues, and assisting callers with products and process-related inquiries.