Contact Center Agent

10 hours ago


Las Cruces, New Mexico, United States Mass Markets Full time
About the Role

In this dynamic role, you will have the opportunity to work in a fast-paced contact center environment, resolving customer inquiries and concerns in a professional and courteous manner.

Responsibilities
  1. Provide excellent customer service through phone, email, or chat
  2. Utilize company systems to research and resolve customer issues
  3. Collaborate with internal teams to ensure seamless issue resolution
  4. Meet or exceed performance metrics for first call resolution and customer satisfaction
Compensation Package

The successful candidate can expect a salary of approximately $52,000 per annum, based on location and experience.


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