Inbound Call Center Agent
4 hours ago
MCI Careers is seeking an Inbound Call Center Agent to join our team As a key member of our customer service team, you will be responsible for handling incoming customer calls, responding to their inquiries, and resolving any issues they may have.
Key Responsibilities- Answer customer calls and respond to their inquiries in a professional and courteous manner
- Resolve customer complaints and concerns in a timely and effective manner
- Upsell and cross-sell products and services to customers as opportunities arise
- High school diploma or equivalent required; some college or technical training preferred
- Excellent communication and interpersonal skills, with ability to work well in a team environment
- Ability to multitask and prioritize tasks in a fast-paced environment
- Basic computer skills and knowledge of software applications such as Microsoft Office
- Competitive salary: $12.10 - $13.75 per hour
- Paid time off and holidays
- Opportunities for advancement and career growth
- Training and development programs to enhance your skills and knowledge
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Inbound Call Agent
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionAs an Inbound Call Agent with MCI Careers, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to answer incoming calls, address customer inquiries, and resolve issues promptly.You will work closely with a dynamic team to achieve customer satisfaction targets and contribute to a...
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Inbound Call Center Representative
4 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as an Inbound Call Center Representative. In this role, you will be responsible for handling inbound calls, resolving customer issues, and providing top-notch support to our clients. Your excellent communication skills, problem-solving abilities, and strong work ethic...
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Inbound Call Center Representative
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionThe successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. As an Inbound Call Center Representative, you will be expected to handle multiple customer interactions simultaneously, while maintaining a high level of accuracy and attention to detail.
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Inbound Call Center Specialist
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionWe are looking for a highly motivated Inbound Call Center Specialist to join our team at Mass Markets. As a specialist, you will be responsible for handling incoming calls from customers, providing them with accurate and timely solutions to their queries.Your key responsibilities will include:Responding to customer inquiries in a professional...
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Inbound Call Agent II
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeCustomer Service Representative II Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative II to join our team at MCI Careers. As a key member of our contact center, you will be responsible for handling inbound calls and providing exceptional customer service.Key Responsibilities:Communicate effectively with...
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Inbound Call Center Expert
6 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle Inbound Calls: Respond to customer inquiries and resolve issues in a professional and courteous manner.Utilize Knowledge Base: Leverage knowledge bases to find solutions to customer problems and improve first call resolution rates.Maintain Accurate Records: Ensure that all customer interactions are documented accurately and...
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Call Center Agent
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe are seeking a highly motivated and experienced Call Center Representative to join our team at Mass Markets. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. As a key member of our customer service team, you will play a crucial role in ensuring excellent customer...
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Inbound Call Representative
24 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeThe Inbound Call Representative role at Mass Markets is an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our team, you will be responsible for handling inbound calls and providing solutions to customers. Your strong communication skills and problem-solving abilities will be essential in...
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Inbound Sales Agent
2 days ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout This OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. In this role, you will be responsible for providing exceptional service to customers through inbound and outbound calls. You will work closely with a team of professionals who are passionate about delivering outstanding...
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Inbound Call Specialist
4 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeWhat You'll Do:As an Customer Service Representative, you will be responsible for handling inbound calls, resolving customer inquiries, and ensuring timely issue resolution. You will work closely with our team to provide exceptional service to our clients and build long-term relationships with them. This is an excellent opportunity to grow your career in a...
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Call Center Professional
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the OpportunityWe are seeking a skilled and enthusiastic Call Center Agent to join our team at MCI Careers. In this role, you will have the opportunity to develop your customer service skills, work with a diverse range of clients, and contribute to the success of our organization.Key Responsibilities* Provide exceptional customer service through...
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Inbound Outbound Sales Agent
4 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeKey Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first call resolution through problems solving and effective call handlingResearch systems to find missing information as applicable; coordinate with other departments to resolve issues when neededThe estimated salary for this role is...
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Call Center Associate
1 week ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Description:We are seeking a skilled Call Center Associate to join our team at MCI Careers. As a Call Center Associate, you will be responsible for handling inbound calls from customers, resolving their issues, and providing exceptional customer service.Responsibilities:Answer incoming calls in a timely and professional mannerListen to customers'...
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Call Center Support Specialist
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is a leading provider of customer service solutions, and we are seeking a highly skilled Call Center Support Specialist to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer experience through inbound and outbound contacts.Key Skills and Qualifications:Strong communication and...
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Operations Manager for Call Center Optimization
2 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the Role:We are seeking an experienced Operations Manager to lead our call center team in optimizing performance and delivering exceptional customer experiences. The ideal candidate will have a strong background in call center operations management, excellent leadership skills, and a passion for driving results.Job Description:Lead a team of 5-10 call...
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Inbound and Outbound Sales Associate
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob DescriptionThis is a unique opportunity to join our team as a Blended Call Center Representative and make a real difference in the lives of our customers. As a member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.Duties and ResponsibilitiesHandle...
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Phone Support Agent
5 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWe are looking for a highly motivated Phone Support Agent to join our team at Mass Markets. As a key contact point for customers, you will be responsible for handling inbound and outbound calls in a professional and courteous manner. Your ability to solve problems and provide solutions will be essential in ensuring customer satisfaction.Job DescriptionIn...
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Customer Service Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a Customer Service Agent to join our team at Mass Markets. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleThe successful candidate will be responsible for handling inbound and outbound calls in a timely and...
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Las Cruces Call Center Specialist
23 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a highly skilled Call Center Representative to join our team at Mass Markets. This is a great opportunity for someone who is passionate about delivering excellent customer service and is looking to take their career to the next level.ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional...
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Call Center Team Member
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout Mass MarketsAt Mass Markets, we are passionate about delivering exceptional customer experiences. Our team is committed to providing timely and professional support to our clients.Job DescriptionWe are seeking a highly motivated Call Center Team Member to join our team. As a Customer Service Representative, you will be responsible for handling incoming...