Phone Support Agent
5 hours ago
We are looking for a highly motivated Phone Support Agent to join our team at Mass Markets. As a key contact point for customers, you will be responsible for handling inbound and outbound calls in a professional and courteous manner. Your ability to solve problems and provide solutions will be essential in ensuring customer satisfaction.
Job DescriptionIn this role, you will work closely with other departments to resolve customer issues and provide accurate documentation of customer claims. Your strong communication skills and attention to detail will be critical in ensuring that all customer interactions are handled efficiently and effectively.
Responsibilities- Handle inbound and outbound calls in a professional and courteous manner
- Solve problems and provide solutions to customers
- Work closely with other departments to resolve customer issues
- Accurately document customer claims
Mass Markets offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. In addition, we offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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Phone Support Associate
24 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionWe are looking for a Phone Support Associate to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling customer calls and resolving their queries in a professional manner.Main Responsibilities:Respond to customer inquiries via phone and email.Research systems to find missing...
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Customer Support Agent
24 hours ago
Las Cruces, New Mexico, United States OneMCI Full timeAbout the OpportunityWe are seeking a skilled Customer Support Agent to join our team. As a critical member of our customer-facing team, you will be responsible for providing top-notch support to our customers via phone, email, or chat.The ideal candidate will have a strong track record of delivering exceptional customer experiences, with excellent...
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Phone Support Specialist
2 days ago
Las Cruces, New Mexico, United States MCI Careers Full timePhone Support PositionWe are looking for highly skilled and motivated individuals to join our team as Call Center Representatives. In this role, you will be responsible for handling customer calls, providing exceptional service and support.The salary for this position is approximately $12.50 per hour, making it an attractive option for those looking for a...
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Phone Support Representative
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob DescriptionMass Markets is seeking a dedicated and results-driven Phone Support Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information in a timely and professional manner. You will also collaborate with other departments to resolve complex issues and...
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Sales and Service Agent
5 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the PositionWe are seeking a Sales and Service Agent to join our team. In this role, you will be responsible for selling products and services to customers while also providing exceptional service and support.Key ResponsibilitiesSell products and services to customers over the phoneProvide technical assistance and troubleshootingMeet or exceed sales...
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Technical Support Representative
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewThis is an entry-level position as a Technical Support Agent with MCI, a leading company in customer experience and digital solutions. The successful candidate will be responsible for handling inbound and outbound customer calls, emails, and chats, providing excellent technical support and customer service. As a Technical Support Agent, you will...
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Phone Support Specialist
3 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeKey ResponsibilitiesEnsure first call resolution through effective problem-solving and call handling skillsResearch systems to find missing information as applicableCoordinate with other departments to resolve issues as applicableAccurately document and process customer claims in appropriate systems
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Customer Service Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a Customer Service Agent to join our team at Mass Markets. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleThe successful candidate will be responsible for handling inbound and outbound calls in a timely and...
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Client Support Specialist
4 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAt Mass Markets, we value our customers and strive to provide exceptional service. As a Customer Service Agent, you will play a critical role in achieving this goal by:Handling customer inquiries and resolving issues in a timely and professional mannerCollaborating with internal teams to ensure seamless issue resolutionProviding proactive support to prevent...
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Call Center Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeJoin Our TeamAs a Telecom Support Representative at Mass Markets, you will have the opportunity to work in a dynamic and supportive team environment.Responsibilities- Provide excellent customer service through multiple channels (phone, email, chat)- Work collaboratively with other teams to resolve complex customer issues- Utilize technical skills to...
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Energy Customer Care Agent
2 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJoin Mass Markets as an Energy Customer Care Agent and take your customer service career to the next level!Compensation and BenefitsAs an Energy Customer Care Agent, you can expect a competitive salary of $15.00 per hour, plus bonuses and benefits that will make your hard work truly rewarding.About the RoleIn this role, you will be responsible for...
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Support Helpline Agent
6 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeWhat You'll Do: As a Customer Service Representative at Mass Markets, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will also be expected to maintain accurate records and collaborate with internal teams to resolve complex issues.Requirements:Excellent communication and problem-solving...
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Telecom Support Representative
24 hours ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleThis Call Center Agent position is ideal for individuals who enjoy working in a fast-paced environment and providing excellent customer service.Responsibilities- Answer and respond to customer calls in a friendly and professional manner- Resolve customer complaints and issues efficiently and effectively- Use computer systems to manage customer...
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Call Center Agent
6 hours ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout UsMCI Careers is a leading provider of customer experience solutions, helping businesses take on their CX and DX challenges differently. As a key member of our team, you will have the opportunity to work with a diverse range of clients and projects, developing your skills and expertise in customer service and technical support.ResponsibilitiesProvide...
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Energy Industry Support Specialist
2 weeks ago
Las Cruces, New Mexico, United States OneMCI Full timeWe're seeking a talented and results-driven individual to join our team as an Entry-Level Energy Customer Care Agent. Based in Las Cruces, NM, this part-time position offers a competitive hourly rate of $12.50. As a key member of our customer-facing team, you will play a critical role in delivering exceptional customer experiences, resolving complex issues,...
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Support Team Associate
4 hours ago
Las Cruces, New Mexico, United States Mass Markets Full time**Support Team Associate Role:**Mass Markets is seeking a Support Team Associate to join our team. In this role, you will be responsible for providing excellent customer service and support to our customers, resolving issues in a timely and professional manner.**Key Responsibilities:**Providing customer service via phone, email, and chatResolving customer...
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Customer Service Representative
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. You will be the first point of contact for our customers and will be...
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Financial Services Representative
2 weeks ago
Las Cruces, New Mexico, United States Brant Dietz - State Farm Agent Full timeJob OverviewWe are seeking a skilled Financial Services Representative to join our team at Brant Dietz State Farm Agent in New Mexico. As an Account Representative, you will play a vital role in growing our agency through meaningful client relationships and providing exceptional customer service.Estimated Salary: $60,000 - $80,000 per...
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Client Support Specialist
6 hours ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob DescriptionThe Client Support Specialist will be responsible for providing exceptional customer service to clients via phone, email, and chat.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a team environment.Responsibilities include:Handling client inquiries and resolving issues in a...
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Customer Service Representative
2 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...