Sales Operations Leader
1 week ago
At Julius Silvert, we have proudly served the food industry for over a century, supplying premium ingredients to a diverse range of culinary establishments. As a family-operated wholesale distributor, we are experiencing significant growth and are eager to welcome new talent to our team. We seek individuals who are not only passionate about customer service but also have a genuine interest in the food sector.
Position Overview: Inside Sales Manager
Are you a dedicated leader in customer service with a passion for food? We are in search of an Inside Sales Manager to oversee our customer service team and guarantee exceptional service for our restaurant partners. This role is perfect for candidates with 3-5 years of experience in customer service management, particularly within the food distribution industry. You will work closely with our COO to optimize operations and deliver outstanding support to our clientele.
Key Responsibilities
- Manage daily activities within the customer service division
- Keep current with product offerings and swiftly resolve any service-related issues
- Provide exceptional customer service and execute effective sales initiatives
- Lead and mentor a team of representatives, including scheduling and training responsibilities
- Assist in the recruitment and onboarding processes for new staff
- Collaborate with team members to improve service quality and respond to customer feedback
Required Qualifications
- Experience in the food or hospitality sector is essential
- 3-5 years of leadership experience in customer service or 5+ years in food distribution sales
- Excellent communication skills with the ability to engage diverse audiences
- Knowledgeable in customer service best practices
- Ability to excel in a dynamic environment and manage multiple priorities
- Flexibility to work varied hours as necessary
Commitment to Diversity
We are proud to be an equal opportunity employer, committed to fostering a diverse workplace. We do not discriminate based on race, religion, gender, or any other protected status. Our goal is to comply with all relevant laws and create a supportive environment for all employees.
Job Type: Full-time
Benefits Offered:
- 401(k) retirement plan
- Comprehensive dental, disability, and health insurance
- Life insurance coverage
- Generous paid time off
Work Schedule:
- Day shifts, Monday to Friday
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