Retail Operations Leader
1 week ago
POSITION SUMMARY
We are seeking a Retail Operations Leader to guide our team, enhance sales performance, and deliver outstanding customer experiences. This position demands a strong interest in leathercrafting, Tandy Leather products, and the development of team members.
JOB TITLE
Store Leadership Specialist
KEY RESPONSIBILITIES
Store Operations & Sales Management
- Drive revenue growth and implement effective strategies to meet objectives.
- Develop and execute sales initiatives that align with organizational goals.
- Maintain a robust retail presence within the store.
- Foster community relationships to aid in business expansion.
- Ensure the seamless execution of operational guidelines.
- Uphold brand standards and provide exceptional customer service experiences.
Customer Engagement
- Connect with new customers and cultivate lasting relationships.
- Deliver outstanding customer service and foster a welcoming retail atmosphere.
- Identify customer needs and offer tailored solutions.
- Represent the Tandy Leather brand with integrity and enthusiasm.
Team Leadership and Development
- Lead by example and mentor the team for enhanced performance.
- Establish a nurturing environment that promotes career advancement.
- Recruit and onboard staff to fulfill business requirements.
- Provide ongoing coaching and development opportunities.
Leathercrafting Expertise & Product Knowledge
- Organize workshops to promote leathercrafting skills.
- Stay informed about current trends in leathercrafting.
- Educate team members and customers on leathercrafting techniques.
- Possess comprehensive knowledge of Tandy Leather products.
REQUIREMENTS
- High school diploma or equivalent; a bachelor’s degree is advantageous.
- At least 2 years of experience in retail management.
- Proficiency in store operations.
- Willingness to learn and adapt.
- Strong analytical and problem-solving abilities.
- Commitment to exceptional customer service and sales.
- Collaborative team player with excellent communication skills.
- Ability to work autonomously and as part of a team.
- Flexibility to work varied schedules.
- Adherence to company policies and procedures.
- Basic computer proficiency is necessary.
- Knowledge of leathercrafting is a plus.
ABOUT TANDY LEATHER
Join Tandy Leather, a premier retailer located in Texas, specializing in a diverse array of leather products, tools, and kits for customers throughout North America and beyond. We are dedicated to fostering a supportive and inclusive workplace as an equal opportunity employer.
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