Retail Operations Leader
2 weeks ago
Retail Operations Leader
Job Description
Framebridge is on the lookout for a Retail Operations Leader to enhance our dynamic and expanding team. We have transformed the framing process to provide elegant, convenient, and customized framing solutions tailored for contemporary lifestyles. By streamlining the traditional framing approach through our innovative, technology-driven platform, we bring the joy of storytelling and preserving cherished moments to a modern audience. Customers can easily place orders online, upload their artwork, or send it using our prepaid packaging, selecting from a curated array of stylish frame options. We meticulously frame and dispatch our products directly to customers, ready for display in just a few days.
As we expand our physical retail locations, we aim to better serve our loyal customers and introduce Framebridge to new clientele.
What You'll Do:
- Establish a benchmark for outstanding customer service while embodying the Framebridge brand in our retail environments.
- Attract, interview, hire, onboard, and mentor exceptional retail team members.
- Design, implement, and continuously refine operational strategies in our retail outlets to achieve customer satisfaction and financial objectives.
- Collaborate closely with our manufacturing team to ensure smooth omni-channel operations.
- Utilize strong listening, verbal, and written communication skills to foster relationships with customers and guide retail associates.
- Exhibit extensive product knowledge and design insights to assist customers and train retail staff accordingly.
- Organize in-store events in partnership with the Framebridge marketing team.
- Address inquiries and resolve issues using sound judgment.
- Propose innovative ideas to enhance our retail experience.
- Perform any necessary tasks to uphold our commitment to customer satisfaction.
- Proven experience in managing customer service, retail, or hospitality roles.
- Demonstrated leadership capabilities with at least 3 years of experience as a Retail Operations Leader in a customer-focused sales or hospitality environment.
- Passionate about cultivating, developing, and mentoring a high-performing retail team.
- An engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
- Strong analytical and problem-solving abilities with a history of achieving positive business outcomes.
- Interest in design and enthusiasm for working in a creative setting.
- Eager and quick to learn new tools, technologies, products, and processes.
- Excellent time-management, organizational, and problem-solving skills.
- Flexibility and willingness to work varied hours, including evenings and weekends.
- Degree in art, design, marketing, or related fields.
We are a dedicated and innovative team, passionate about our customers and their art.
- Competitive compensation.
- Health, vision, and dental insurance.
- Retirement savings plan.
- Paid parental leave for all parents.
- Complimentary frames.
- Team-building activities.
- Employee discount.
- Paid time off.
- 3+ years.
- Monday to Friday.
- Weekend availability.
Time Type
Full time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
-
Retail Operations Leader
7 days ago
Philadelphia, Pennsylvania, United States Tandy Leather Factory Full timeJob OverviewPOSITION SUMMARYWe are seeking a Retail Operations Leader to guide our team, enhance sales performance, and deliver outstanding customer experiences. This position demands a strong interest in leathercrafting, Tandy Leather products, and the development of team members.JOB TITLEStore Leadership SpecialistKEY RESPONSIBILITIESStore Operations &...
-
Retail Operations Leader
2 weeks ago
Philadelphia, Pennsylvania, United States Brooklinen Full timePosition Overview We are thrilled to announce an opportunity for a Retail Operations Leader to guide our outstanding team. In this pivotal role, you will be accountable for executing and refining processes to ensure the store achieves its financial objectives and enhances customer satisfaction while overseeing the recruitment for the store team. This...
-
Retail Operations Leader
2 weeks ago
Philadelphia, Pennsylvania, United States Foot Locker Full timePosition Overview:As a dynamic leader, you possess a natural ability to mentor and guide others, with a strong commitment to enhancing the in-store Customer experience. Your team thrives under your leadership, motivated to excel and deliver outstanding service. Reporting directly to the District Manager, you will take charge of coaching and developing all...
-
Philadelphia, Pennsylvania, United States Apollo Retail Full timeOverview:At Apollo Retail Specialists, we pride ourselves on being a premier provider of construction and fixture installation services for some of the most esteemed brands in America. We are currently seeking a Fixture Installation and Merchandising Team Leader to enhance our dedicated team.Role Summary:As a Fixture Installation and Merchandising Team...
-
Store Operations Leader
1 week ago
Philadelphia, Pennsylvania, United States Victra Inc Full timeCompany Overview:Victra Inc. is a premier retailer for Total by Verizon, dedicated to delivering exceptional customer experiences.Position Summary:As a Store Operations Leader, you will cultivate a dynamic atmosphere that attracts top talent and delights customers. Your leadership will drive sales, streamline operations, and foster team growth.Key...
-
Retail Operations Manager
2 weeks ago
Philadelphia, Pennsylvania, United States Fanatics Full time???? **Privacy Notice** **Retail Operations Manager - Philadelphia Union** Pennsylvania - Philadelphia / Retail & In-Venue Retail & In-Venue / Salaried **Company Overview** Fanatics is on a mission to create the premier global digital sports platform that ignites and channels the passions of fans while maximizing the reach and presence for numerous partners...
-
Branch Operations Leader
2 weeks ago
Philadelphia, Pennsylvania, United States WSFS Bank Full timePosition Overview: The Retail Office Manager plays a pivotal role in driving branch success and achieving service objectives. This position involves leading and mentoring a dedicated team of sales and service professionals to surpass established growth and service benchmarks.Key Responsibilities: - Oversee branch activities to ensure alignment with the...
-
Retail Operations Supervisor
2 weeks ago
Philadelphia, Pennsylvania, United States Amazon Inc Full timePosition Overview We are seeking a dedicated Retail Operations Supervisor to join our team at Amazon Inc. This position is essential for overseeing daily activities within a grocery setting, ensuring that our commitment to customer satisfaction is upheld. Key Responsibilities Manage and coordinate daily store operations to enhance efficiency and...
-
Retail Operations Supervisor
2 weeks ago
Philadelphia, Pennsylvania, United States CBD Kratom Full timeCBD Kratom, a leading name in the cannabis industry, is dedicated to fostering a diverse and inclusive workplace. We believe in promoting talent from various backgrounds, creating an environment that encourages growth and teamwork.As a Retail Operations Supervisor, you will manage the daily functions of the store as required. Your role involves training,...
-
Retail Operations Associate
2 weeks ago
Philadelphia, Pennsylvania, United States Consulting Advantage Ltd Full timePosition OverviewWe are in search of a dedicated and personable Retail Operations Associate to enhance our customer experience and maintain an inviting atmosphere for shoppers.In the role of Retail Operations Associate, you will serve as the primary point of contact for customers, ensuring that the sales area is well-organized, adequately stocked, and...
-
Executive Director of Retail Operations
4 days ago
Philadelphia, Pennsylvania, United States The Macerich Company Full timeJob SummaryThe Macerich Company is seeking a highly skilled and experienced Executive Director of Retail Operations to lead our property team in achieving business metrics and critical goals. As a key member of our leadership team, you will be responsible for instilling a culture of excellence and cross-discipline teamwork, championing company objectives,...
-
Retail Operations Lead
2 weeks ago
Philadelphia, Pennsylvania, United States Event Network Full timePosition Title: Retail Sales LeadCompany: Event NetworkJoin a vibrant team dedicated to creating unforgettable experiences for visitors. As a part of our retail operations, you will play a key role in enhancing customer satisfaction through exceptional service and engaging interactions.Role Overview:As a Sales Lead (Part-time Seasonal), your responsibilities...
-
Regional Retail Director
3 weeks ago
Philadelphia, Pennsylvania, United States Cannabiz Full timeOur client is seeking a Regional Retail Director for their growing Cannabis company within the state of Virginia. This person will be responsible for the development and overall management of the company's retail dispensary and field operations teams at 6 stores throughout VA.This role will be responsible for the development, integration, and implementation...
-
Retail Operations Associate
2 weeks ago
Philadelphia, Pennsylvania, United States Consulting Advantage Ltd Full timePosition OverviewWe are looking for a dedicated and personable Retail Operations Associate to enhance our customer experience and maintain an inviting atmosphere for shoppers.In this role, you will represent our store, ensuring that the sales area is well-organized, fully stocked, and welcoming to all visitors. Your responsibilities will include assisting...
-
EHS Operations Leader
2 weeks ago
Philadelphia, Pennsylvania, United States DSJ Global Full timeJoin DSJ Global as an EHS Operations Leader in the Chemical Manufacturing SectorFocus on Environmental Health and Safety, Onsite Safety ManagementPosition based in a key manufacturing facilityDSJ Global is seeking an experienced EHS Operations Leader to oversee critical safety and environmental initiatives within a prominent chemical manufacturing facility....
-
Retail Operations Supervisor
7 days ago
Philadelphia, Pennsylvania, United States Salvation Army - ARC Full timeJob OverviewThe Salvation Army Adult Rehabilitation Center is looking for a Retail Operations Supervisor to support the Store Manager in overseeing store functions and supervising store staff. Key Responsibilities:Collaborate with the Store Manager to foster a welcoming and friendly work atmosphere.Ensure outstanding customer service and hold team members...
-
Culinary Operations Leader
2 weeks ago
Philadelphia, Pennsylvania, United States Compass Group USA Full timePosition Title: Culinary Operations LeaderReports To: General ManagerSalary: $55,000 to $107,500Compensation Overview:At Compass Group USA, we are passionate about delivering exceptional dining experiences. Our focus is on innovative cuisine and unparalleled service. Unlike traditional food service models, we empower our culinary leaders to craft unique...
-
Assistant Manager of Retail Operations
1 week ago
Philadelphia, Pennsylvania, United States Urban Outfitters , Inc. Full timeRole Overview:As an Assistant Manager of Retail Operations, you play a vital role in fostering a customer-focused atmosphere by assisting the store management team in delivering exceptional service and achieving daily operational targets.Key Responsibilities:- Support the leadership team in enhancing customer satisfaction.- Ensure smooth product flow and...
-
Produce Associate Team Leader
2 days ago
Philadelphia, Pennsylvania, United States Whole Foods Market – Philly Center City Full timeJob SummaryWe are seeking a highly motivated and experienced Produce Associate Team Leader to join our team at Whole Foods Market – Philly Center City. As a key member of our store operations team, you will be responsible for assisting the team leader in all aspects of daily operations, including profitability, expense control, buying, merchandising,...
-
Retail Sales Supervisor
7 days ago
Philadelphia, Pennsylvania, United States Tandy Leather Factory Full timeJob OverviewPOSITION SUMMARYWe are seeking a Retail Operations Leader to oversee our team, enhance sales performance, and deliver outstanding customer service. This position demands a strong enthusiasm for leathercrafting, Tandy Leather products, and the development of team members.POSITION TITLEStore Leadership SpecialistKEY RESPONSIBILITIESStore Operations...