Customer Service Sales Leader

1 week ago


Philadelphia, Pennsylvania, United States Julius Silvert Full time
Become a Part of Our Family

At Julius Silvert, we have been a cornerstone in the food distribution sector, delivering premium ingredients to dining establishments. As a family-owned business, we take pride in our growth and are eager to welcome new talent to our dedicated team. We seek individuals who are not only passionate about food but also excel in providing exceptional customer service.

Position Overview: Inside Sales Manager

Are you a leader in customer service with a passion for the culinary world? We are in search of an Inside Sales Manager to oversee our customer service division and guarantee outstanding support for our restaurant partners. This position is perfect for someone with 3-5 years of experience in customer service management within the food distribution industry. You will work closely with our COO to optimize operations and deliver unparalleled assistance to our clients.

Key Responsibilities

  • Manage daily activities within the customer service team
  • Stay informed about product offerings and swiftly resolve service-related issues
  • Provide exceptional customer service while implementing successful sales tactics
  • Lead and mentor a team of customer service representatives, including scheduling and training
  • Assist in the recruitment and onboarding processes for new hires
  • Collaborate with team members to improve service quality and respond to customer feedback

Required Qualifications

  • Experience in the food or hospitality sector is essential
  • 3-5 years of leadership experience in customer service or 5+ years in food distribution sales
  • Excellent communication skills with the ability to engage diverse audiences
  • Knowledgeable in customer service best practices
  • Capable of thriving in a dynamic environment while managing multiple priorities
  • Flexibility to work varied hours as necessary

Commitment to Diversity

We are proud to be an equal opportunity employer, committed to fostering a diverse workplace. We do not discriminate based on race, religion, gender, or any other protected status. Our goal is to comply with all relevant laws while providing a supportive and inclusive work environment.

Job Type: Full-time

Benefits Offered:

  • 401(k) retirement plan
  • Comprehensive health, dental, and disability insurance
  • Life insurance coverage
  • Paid time off

Work Schedule:

  • Day shifts, Monday through Friday


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