Lead Parking Services Coordinator
1 week ago
MASSACHUSETTS GENERAL HOSPITAL
Job Title: Parking Operations Supervisor
About the role and the organization: Become a vital part of Massachusetts General Hospital, where we prioritize diversity, innovation, and excellence in all our endeavors.
Department: Parking & Commuter Services
Reports To: Parking Technical & Systems Manager
Overview: In this position, you will oversee the activities of Parking Service Assistants and Lead Cashiers, ensuring the efficient operation of daily revenue collection and cash management.
Key Responsibilities:
- Execute all functions of a Lead Cashier
- Manage revenue deposits and uphold cash control standards
- Train, mentor, and oversee staff members
- Provide coverage for cashiers during their breaks
- Clarify parking regulations for staff and customers
- Collaborate with Police & Security on parking-related incidents
- Ensure the functionality of equipment and cleanliness of parking facilities
- Respond to and manage departmental emergencies
- Keep track of supply inventory
Qualifications:
- Proficient in computer applications, particularly Excel and Access
- Demonstrated leadership and teamwork skills
- Strong organizational and interpersonal abilities
- Capable of performing well under pressure and adhering to instructions
- Possession of a valid Driver's license is mandatory
- A college degree in business or a related field is preferred
Experience:
- 2-5 years of relevant business or supervisory experience
Supervisory Duties: Oversight of up to 18 full-time equivalents (FTEs)
Financial Responsibilities: Significant cash handling, managing up to $21,000 per shift
Work Environment:
- Responsibilities include both indoor and outdoor tasks with exposure to varying conditions
- High customer traffic and mobility required
- Occasional exposure to hazardous materials
- Exposure to vehicle emissions and changing weather conditions
- Work environment may be unheated and non-air-conditioned
EEO Statement: Massachusetts General Hospital is an Affirmative Action Employer committed to promoting diversity and inclusion.
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