Parking Operations Supervisor

1 week ago


Boston, Massachusetts, United States Massachusetts General Hospital Full time

MASSACHUSETTS GENERAL HOSPITAL

Job Title: Parking Operations Supervisor

About the Position and the Organization: Become a part of Massachusetts General Hospital, where we prioritize diversity, innovation, and excellence in our services.

Department: Parking & Commuter Services

Reports To: Parking Technical & Systems Manager

Overview: In this position, you will oversee the activities of Parking Service Assistants and Lead Cashiers, ensuring the efficient operation of daily revenue processes and cash management within the department.

Key Responsibilities:

  • Execute all functions of a Lead Cashier
  • Manage revenue collections and uphold cash control measures
  • Train, mentor, and oversee staff members
  • Provide coverage for cashiers during their breaks
  • Clarify parking regulations for staff and customers
  • Collaborate with Police & Security on parking-related incidents
  • Ensure the functionality of equipment and cleanliness of parking facilities
  • Respond to and manage departmental emergencies
  • Maintain supply inventory

Qualifications:

  • Proficient in computer applications, including Excel and Access
  • Demonstrated leadership and teamwork skills
  • Strong organizational and interpersonal abilities
  • Capable of performing well under pressure and adhering to instructions
  • Possession of a valid Driver's license is required
  • A college degree in business or a related field is preferred

Experience:

  • 2-5 years of relevant business or supervisory experience

Supervisory Duties: Responsible for overseeing up to 18 full-time equivalents (FTEs)

Financial Responsibility: Significant cash handling responsibilities, managing up to $21,000 per shift

Working Environment:

  • Involves both indoor and outdoor tasks with exposure to varying conditions
  • High customer interaction and mobility required
  • Occasional exposure to hazardous materials
  • Exposure to vehicle emissions and diverse weather conditions
  • Work environment may be unheated and without air conditioning

EEO Statement: Massachusetts General Hospital is an Affirmative Action Employer committed to promoting diversity and inclusion.



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