Strategic Account Executive

2 weeks ago


Lebanon, New Hampshire, United States UniFirst Full time

Position Overview: The Strategic Account Executive plays a crucial role in enhancing the value of the organization by focusing on the retention and expansion of key client relationships within UniFirst's uniform rental and direct sales sectors.

Responsibilities:

  • Assume full responsibility for the status and performance metrics of assigned accounts.
  • Foster and maintain strong relationships with key stakeholders and decision-makers at various levels through proactive engagement and regular meetings.
  • Conduct routine site visits and organize biannual reviews to assess service performance using analytical tools.
  • Oversee customer contracts and purchase orders, ensuring timely renewals before expiration.
  • Generate potential leads for the Service and Sales teams as necessary.
  • Prepare comprehensive reports on business transactions and manage expense accounts efficiently.
  • Maintain effective communication with management regarding service and sales challenges, successes, and opportunities for new business development.
  • Commit to ongoing professional development and training to enhance sales skills and industry knowledge.
  • Support the service team in customizing uniform programs and facilitating customer renewals.
  • Stay informed about company offerings, product lines, and evolving customer needs.

Qualifications:

  • 3 to 5+ years of proven experience in sales and/or service roles.
  • Willingness to travel approximately 70% - 80% for client interactions.
  • Exceptional interpersonal, communication, and relationship-building skills.
  • Strong negotiation and contract management abilities.
  • Proficient in preparing orders, proposals, and pricing strategies.

Benefits: We offer a comprehensive benefits package that includes a 401K with company match, profit sharing, health insurance, employee assistance programs, life insurance, paid time off, tuition reimbursement, and a 30% employee discount, along with bonuses for employee referrals.

UniFirst is a recognized leader in the garment and uniform services industry, employing over 14,000 team members who serve a diverse clientele across numerous business locations. We pride ourselves on our inclusive hiring practices and commitment to equal opportunity.



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