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Retail Store Manager

2 months ago


Lebanon, New Hampshire, United States PetSmart Full time
About Our Store

PetSmart is a unique retailer that provides solutions for happy and healthy homes for pets and pet parents. Our Assistant Store Manager leads the operations, overseeing all aspects of our retail store.

About Our Teams

In a store as large as ours, we need all hands on deck to ensure efficient operations. As an Assistant Store Manager, you'll help lead the team in the following areas:

  • Associate Leadership: As a leader in the store, you'll help hire and train new associates on all things PetSmart. You'll engage with and motivate them to continue growing their skills and knowledge throughout their career.
  • Pet Parent Engagement: You'll work with your teams to build strong relationships with our pet parents and pets, ensuring their safety and well-being within the store. This includes taking care of our live pets and ensuring our store is stocked with merchandise.
  • Overall Retail Initiatives: In partnership with your Store Manager, you'll execute on all strategic merchandising initiatives, drive sales, and set standards of success within our retail store.
About Your Career

Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you'll have opportunities to:

  • Gain experience in a different business unit, from the store to the salon or the Pets Hotel.
  • Develop your leadership skills as a Store Manager then a District Manager.
  • Tackle the challenge of a new store opening or turning around a struggling store.
  • Transfer to any one of our 1600 stores nationwide.
The PetSmart Difference

We've highlighted job responsibilities as best as we could above, but the best parts of working at PetSmart can't be fully described in the job description.

  • It's the excitement you feel when you help a little one pick out their very first fish.
  • It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored.
  • It's the pride of giving Mickey a makeover in our salons, watching him strut his stuff on the way out.
  • It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
  • It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes, or Ace's adoption.
  • It's the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it's a community of those who work together for the love of pets.