Customer Service Supervisor

2 weeks ago


Newport News, Virginia, United States Navy Exchange Service Command Full time
Position Overview

Role Summary: This position entails the supervision of the customer service department, ensuring high standards of service delivery.

Key Responsibilities:

  • Oversee daily operations of the customer service team, ensuring efficiency and effectiveness in all tasks.
  • Manage and mentor a group of associates, providing guidance in their various customer service responsibilities.
  • Implement strategies to enhance customer satisfaction and improve service quality.

Qualifications: Candidates should possess strong leadership skills and a commitment to fostering a positive work environment.



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