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Pet Resort Supervisor
2 months ago
**About Us**
PetSuites is a leading provider of pet resort services, dedicated to delivering exceptional care and comfort to our furry friends. We are seeking a highly skilled and compassionate Pet Resort Supervisor to join our team.
Job Summary
The Pet Resort Supervisor will be responsible for overseeing the daily operations of our pet resort, ensuring the highest level of customer satisfaction and pet care. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Customer Service: Provide exceptional customer service to pet owners, responding to their needs and concerns in a timely and professional manner.
- Pet Care: Ensure the health and well-being of our furry guests, including administering medication, feeding, and providing exercise and playtime.
- Staff Management: Supervise and train a team of pet care professionals, providing guidance and support to ensure excellent care and customer service.
- Operations: Oversee the daily operations of the pet resort, including managing inventory, maintaining facilities, and ensuring compliance with health and safety regulations.
- Communication: Communicate effectively with pet owners, staff, and management, providing updates and information as needed.
Requirements
- Experience: 1+ year of experience in a pet care or customer service role, with a focus on leadership and team management.
- Education: High school diploma or equivalent required; degree in animal science, business, or related field preferred.
- Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
- Certifications: Pet first aid and CPR certification required.
What We Offer
- Competitive Salary: A competitive salary and benefits package, including health and dental insurance, paid time off, and opportunities for professional growth and development.
- Opportunities for Advancement: Opportunities for advancement within the company, with a focus on leadership and management roles.
- Work-Life Balance: A healthy work-life balance, with flexible scheduling and opportunities for professional development.