Guest Services Ambassador

8 hours ago


Minneapolis, Minnesota, United States City Of Minneapolis-Human Resources Full time
Job Summary

We are seeking a highly skilled Guest Services Ambassador to join our team at the Minneapolis Convention Center. As a key member of our hospitality team, you will provide exceptional customer service to clients, guests, and visitors, ensuring a positive experience for all.

Responsibilities include:

  • Providing information and directions to guests
  • Assisting with coat check, visitor information desk, and badge check services
  • Managing event services, including setup and operation of coat/luggage check services
  • Lifting and moving luggage up to 50 pounds
  • Serving as Manager on Duty, liaising between clients and convention center departments

Requirements:

  • High school diploma or equivalent
  • One year of experience in hospitality, retail, or multi-purpose facilities
  • Excellent communication and customer service skills

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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