Customer Service Ambassador

10 hours ago


Minneapolis, Minnesota, United States Hilton Hotels Corporation Full time

Hilton Hotels is seeking a skilled Customer Service Ambassador to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers. Key responsibilities include:

Key Responsibilities:

  • Greet and register guests, assigning rooms and providing room key and escort instructions to the bell person or guest.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guest accounts.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and provide exceptional customer service.
  • Basic knowledge of hotel operations and services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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