Guest Service Ambassador

6 days ago


Minneapolis, Minnesota, United States Schulte Companies Full time
Guest Service Representative at Schulte Companies

Schulte Companies is seeking a skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling inquiries and complaints, processing reservations and check-ins, and maintaining the cleanliness and organization of our lobby and common areas.

Key Responsibilities:

  • Greet guests and provide personalized service to ensure a positive experience
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Process reservations and check-ins, ensuring accuracy and efficiency
  • Assist with luggage and transportation, providing a seamless experience for our guests
  • Maintain the cleanliness and organization of our lobby and common areas, ensuring a welcoming environment for our guests

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong problem-solving skills and attention to detail
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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