Guest Service Ambassador
2 weeks ago
We are seeking a highly skilled Guest Service Representative to join our team at Graduate Minneapolis. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Provide warm and authentic greetings to guests upon arrival
- Review arrival lists daily and prepare welcome amenities
- Escort VIPs to their rooms and check them in prior to arrival
- Answer phone calls within three rings and respond to guest inquiries
- Count and reconcile cash drops at the beginning and end of each shift
- Ensure all cash handling procedures are followed and report any discrepancies to management
- Maintain a clean and organized front desk area
- Assist with lobby activation as needed
- Utilize proper procedures when handling guest PII data
- Communicate key points of the Graduate Arrival experience to guests
- Follow through on guest requests and resolve complaints in a professional manner
- Participate in the Front Desk upsell program
- Retrieve necessary identification documents and payment upon guest arrival
- Prior customer service experience
- High school diploma or equivalent
- Daily Pay
- Free telemedicine and virtual mental health care access
- Multiple health insurance and life insurance options
- 401k plan with company match
- Paid time off for eligible team members
- Holiday pay and paid holidays
- Pet insurance
- Employee Assistance Program
- Discounted hotel rooms
- Savings Marketplace discounts
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Armory Full timeJob SummaryWe are seeking a highly skilled Guest Services professional to join our team at Armory. As a Guest Services Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a safe and enjoyable experience at our venue.Key ResponsibilitiesGreet guests and scan tickets upon entry to the venueAnswer guest...
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Guest Service Ambassador
6 days ago
Minneapolis, Minnesota, United States Schulte Companies Full timeGuest Service Representative at Schulte CompaniesSchulte Companies is seeking a skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling inquiries and complaints, processing reservations and check-ins, and maintaining the...
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Guest Services Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Rand Tower Hotel Tribute by Marriott Full timeAbout UsRand Tower Hotel, a Tribute Portfolio Hotel, is a vibrant and story-rich experience in the meticulously restored Deco-era Rand Tower. Our hotel celebrates its landmark heritage and downtown location, offering modern travelers a unique atmosphere.Our CultureWe value our employees and are dedicated to creating a supportive and inclusive work...
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Entertainment Ambassador
1 week ago
Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full timeJob DescriptionJob Title: Entertainment AmbassadorJob Summary: We are seeking a highly energetic and charismatic Entertainment Ambassador to join our team at Great Wolf Lodge Minnesota. As an Entertainment Ambassador, you will be responsible for creating an unforgettable experience for our guests by leading kids' activities, performing character appearances,...
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Entertainment Ambassador
1 week ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeAbout the RoleWe are seeking a highly energetic and charismatic Entertainment Ambassador to join our team at Great Wolf Lodge. As an Entertainment Ambassador, you will be responsible for creating an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment, ensuring that every...
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Guest Experience Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Marriott Full timeJob OverviewWe are seeking a skilled Guest Experience Expert to join our team at W Minneapolis - The Foshay. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Guest Experience Ambassador
2 weeks ago
Minneapolis, Minnesota, United States ASM Global Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Experience Representative to join our team at U.S. Bank Stadium. As a key member of our Event Services team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who visit our venue.Key ResponsibilitiesMeet and...
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Guest Experience Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at W Minneapolis - The Foshay. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Guest Experience Ambassador
6 days ago
Minneapolis, Minnesota, United States Marriott Full timeJob Title: Guest Experience ExpertJob Summary:We are seeking a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to move about your space and take the initiative to deliver a wide range of...
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Entertainment Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob SummaryWe are seeking a highly energetic and charismatic Entertainment Ambassador to join our team at Great Wolf Lodge. As an Entertainment Ambassador, you will be responsible for creating an exciting atmosphere for kids with hands-on, unforgettable experiences.Key ResponsibilitiesLead kids' activities and entertainment programs, ensuring a fun and...
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Dining Room Ambassador
1 month ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob Summary:The Dining Room Ambassador at Great Wolf Lodge is responsible for providing exceptional guest service and ensuring a memorable dining experience for our guests. This role is critical to the success of our dining operations and requires a high level of flexibility, attention to detail, and excellent communication skills.Key...
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Mascot Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Star Tribune Full time{"Job Title": "Mascot Ambassador", "Job Summary": "The Star Tribune is seeking a charismatic and energetic individual to embody our new mascot character and engage with our audience in a fun and entertaining manner.", "Key Responsibilities": ["Perform as our mascot character at designated events, games, and appearances.", "Interact with fans, guests, and...
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Dining Room Ambassador
1 month ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob Summary:The Dining Room Ambassador is a critical role at Great Wolf Lodge, serving as the first point of contact for guests in their dining experience. This position requires a high level of customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Welcome guests and escort them to...
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Mascot Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Star Tribune Full time{"Job Title": "Mascot Ambassador", "Job Summary": "The Star Tribune is seeking a charismatic and energetic individual to embody our new mascot character and engage with our audience in a fun and entertaining manner.", "Key Responsibilities": ["Perform as our mascot character at designated events, games, and appearances.", "Interact with fans, guests, and...
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Hospital Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Cornerstone Parking Group Full timeAbout the RoleThis is a high-profile, front-facing customer service role serving patients and visitors at various hospitals within our community. The Guest Services Ambassador provides a welcoming first impression for a facility while simultaneously upholding visitor guidelines and visitor management protocols.Key ResponsibilitiesProvide Exceptional Customer...
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Customer Service Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Schulte Companies Full timeJob Summary:We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Greeting and Check-in: Welcome...
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Customer Service Ambassador
2 weeks ago
Minneapolis, Minnesota, United States Mall of America Full timeJob Title: Guest Service RepresentativeAt Mall of America, we are seeking a highly skilled Guest Service Representative to join our team. As a Guest Service Representative, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive shopping and entertainment experience.Key Responsibilities:Provide prompt and...
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Customer Service Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Schulte Companies Full timeJob Summary:Schulte Companies is seeking a highly skilled and customer-focused Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Greet and Assist Guests: Welcome guests and provide personalized...
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Customer Service Ambassador
4 weeks ago
Minneapolis, Minnesota, United States TPI Hospitality Full timeJob Summary:TPI Hospitality, a leading hospitality company, is seeking a highly motivated and detail-oriented Guest Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional guest experiences and ensuring seamless service delivery.Key Responsibilities:Hold yourself accountable for...
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Customer Service Ambassador
2 weeks ago
Minneapolis, Minnesota, United States TPI Hospitality Full timeJob Title: Guest Service RepresentativeAbout the Role:We are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at Homewood Suites by Hilton, St. Louis Park, MN. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes,...