Guest Experience Ambassador
4 weeks ago
We are seeking a highly skilled Guest Experience Representative to join our team at U.S. Bank Stadium. As a key member of our Event Services team, you will be responsible for providing exceptional customer service and hospitality to all guests entering the stadium.
Key Responsibilities- Meet and greet all guests, checking for valid tickets when necessary
- Provide personal and proactive assistance to guests, ensuring a high level of customer service and hospitality
- Assist guests with directions to seating sections and key attractions within the stadium and surrounding areas
- Establish and maintain cooperative relationships with guests and other stakeholders
- Receive and respond to guest requests and complaints, escalating serious issues to supervisory staff
- Retain a thorough knowledge of the stadium layout, seating sections, and key attractions
- Enforce stadium and league rules, regulations, and policies
- Provide immediate assistance and emergency notification to guests in the event of an accident or injury
- Assist in evacuating the stadium in the event of an emergency, maintaining a calm and professional demeanor
- Monitor public areas to maintain order and safety
- High School Diploma or equivalent
- Previous experience in venue events and customer service roles
- Excellent written and verbal communication skills
- Ability to prioritize multiple projects and demonstrate problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance, and work ethic
The physical demands of this role include standing for long periods, walking long distances, and climbing stairs. Employees may be exposed to inclement weather and may work at heights. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States City of Minneapolis, MN Full timeJob Title: Guest Services AmbassadorJoin the City of Minneapolis team as a Guest Services Ambassador, providing exceptional customer service to guests and visitors at the Minneapolis Convention Center.About the Role:We are seeking a highly motivated and customer-focused individual to provide hospitality information, directions, and assistance to clients,...
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Theatre Experience Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Emagine Entertainment Full timeJob Title: Theatre Experience AmbassadorAt Emagine Entertainment, we're looking for a Theatre Experience Ambassador to join our team. As a key member of our staff, you will be responsible for enhancing the theatre experience for our guests by providing exceptional customer service and ensuring a welcoming and enjoyable environment.Key...
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Guest Experience Ambassador
4 weeks ago
Minneapolis, Minnesota, United States ASM Global Full timeJob Title: Guest Experience RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Guest Experience Representative to join our team at U.S. Bank Stadium. As a key member of our Event Services team, you will be responsible for providing exceptional customer service and hospitality to all guests entering the stadium.Key...
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States City Of Minneapolis-Human Resources Full timeJob SummaryWe are seeking a highly skilled Guest Services Ambassador to join our team at the Minneapolis Convention Center. As a key member of our hospitality team, you will provide exceptional customer service to clients, guests, and visitors, ensuring a positive experience for all.Responsibilities include:Providing information and directions to...
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Entertainment Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full timeJob DescriptionJob Title: Entertainment AmbassadorJob Summary: We are seeking a highly energetic and charismatic Entertainment Ambassador to join our team at Great Wolf Lodge Minnesota. As an Entertainment Ambassador, you will be responsible for creating an unforgettable experience for our guests by leading kids' activities, performing character appearances,...
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Hotel Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Aparium Hotel Group Full timeHotel AmbassadorThe Hotel Ambassador is a key member of our team, responsible for delivering exceptional guest experiences and ensuring that every stay at Hewing Hotel is memorable and enjoyable.Key Responsibilities:Own the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed.Understand guest service...
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Ambassador (Evening Shift)
3 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full timeJob Title: Ambassador (Evening Shift)At Great Wolf Lodge Minnesota, we are seeking a charismatic and energetic Ambassador to create an unforgettable experience for our guests. As an Ambassador, you will lead our kids' activities and entertainment, ensuring a fun and engaging atmosphere for all.Key Responsibilities:Personally interact with guests and perform...
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Rand Tower Hotel Tribute by Marriott Full timeAbout UsRand Tower Hotel Tribute by Marriott is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to...
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Entertainment Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full timeJob DescriptionJob Title: Entertainment AmbassadorJob Summary: We are seeking a highly energetic and charismatic Entertainment Ambassador to join our team at Great Wolf Lodge Minnesota. As an Entertainment Ambassador, you will be responsible for creating an unforgettable experience for our guests by leading kids' activities, performing character appearances,...
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Hospital Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Allina Health Full timeJob SummaryWe are seeking a skilled and compassionate Hospital Ambassador to join our team at Allina Health. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to patients and guests, promoting a positive and professional image of our hospital, and ensuring a warm and welcoming environment for all...
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Ambassador of Sports and Hospitality
3 weeks ago
Minneapolis, Minnesota, United States Buffalo Wild Wings Full timeAbout Us: Buffalo Wild Wings is a leading sports bar and grill chain that offers a fun and dynamic work environment.Job Summary: We are seeking a highly motivated and enthusiastic Ambassador of Sports and Hospitality to join our team. As an Ambassador, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for...
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States HYATT Hotels Full timeUnlock Your Potential at HyattAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Guest Services Attendant to join our team at Hyatt Regency Minneapolis.About the RoleAs a Guest Services Attendant, you will be the face of our hotel, responsible...
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Guest Services Ambassador
4 weeks ago
Minneapolis, Minnesota, United States HYATT Hotels Full timeTransformative Guest Services ExperienceAt Hyatt Regency Minneapolis, we're seeking a highly skilled Guest Services Attendant to join our dynamic team. As a key member of our front desk and bell stand team, you'll play a vital role in ensuring our guests have a seamless and memorable experience.Why Choose Hyatt?We're a global leader in the hospitality...
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Customer Experience Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Bubbly Paws Full timeJob SummaryWe are seeking a skilled Customer Experience Ambassador to provide exceptional service to our customers and their furry friends. As a key member of our team, you will be responsible for creating a welcoming and enjoyable experience for all who visit our store.Key Responsibilities:Retail Sales: Provide expert advice and guidance to customers on our...
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Customer Service Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Davidson Hospitality Group Full timeDavidson Hospitality Group - 13556Job Summary:We are seeking a highly motivated and friendly Customer Service Ambassador to join our team at Davidson Hospitality Group.About the Role:As a Customer Service Ambassador, you will be responsible for providing exceptional customer service, creating a positive and inviting atmosphere for our guests, and efficiently...
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Customer Service Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Hilton Hotels Corporation Full timeHilton Hotels is seeking a skilled Customer Service Ambassador to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers. Key responsibilities include:Key Responsibilities:Greet and register guests, assigning rooms and...
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Hospitality Ambassador
1 week ago
Minneapolis, Minnesota, United States Pyramid Global Hospitality Full timeAbout the RoleWe are seeking a skilled Hospitality Ambassador to join our Housekeeping team at Pyramid Global Hospitality. As a key member of our team, you will be responsible for creating a memorable experience for our guests through your attention to detail and care in preparing and maintaining public spaces. Your role will be instrumental in ensuring the...
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Customer Experience Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Nothing Bundt Cakes Full timeBring Joy to Our GuestsAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating an exceptional customer experience. You'll be the face of our brand, making every guest feel welcome and valued.What You'll Do:Provide top-notch customer service, ensuring...
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Entertainment Ambassador
4 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full timeJob Summary:Great Wolf Lodge Minnesota is seeking a highly energetic and charismatic Entertainment Ambassador to join our team. As an Entertainment Ambassador, you will be responsible for creating an exciting atmosphere for kids with hands-on, unforgettable experiences. This role will lead Great Wolf Lodge kids' activities and entertainment, making it a...
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Customer Service Ambassador
3 weeks ago
Minneapolis, Minnesota, United States Mall of America Full timeJob Summary:As a Guest Service Representative at the Mall of America, you will be the front-line ambassador for our guests, ensuring they have a positive shopping and entertainment experience. Your exceptional customer service skills and ability to multitask will make you an invaluable asset to our team.Key Responsibilities:Provide prompt and courteous...