Healthcare Access Coordinator
1 week ago
As a vital member of our healthcare team, the Patient Access Specialist is responsible for ensuring a welcoming and efficient experience for patients and their families.
Key Responsibilities
- Provide courteous and professional greetings to patients and visitors.
- Manage and direct incoming telephone inquiries effectively.
- Perform scanning and organization of essential paperwork.
- Demonstrate the ability to multitask in a fast-paced environment.
- Uphold strict confidentiality standards in accordance with regulations.
- High school diploma or equivalent, with a minimum of 2 years of relevant experience, or an Associate's degree with at least 1 year of experience.
- Proficient in computer applications and possess strong skills in using personal computers.
- Exhibit keen attention to detail along with sound decision-making abilities.
- Strong organizational skills and effective time management capabilities.
- Ability to manage a high volume of work efficiently.
- Exceptional customer service and communication skills are essential.
- Demonstrated flexibility and adaptability in various situations.
Albany Medical Center is committed to fostering a diverse and inclusive workplace. This role may involve handling sensitive information, including HIPAA Protected Health Information, and requires adherence to confidentiality protocols.
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