Head Chef

6 days ago


Charlotte, North Carolina, United States HC-Resource Full time
About the Role

HC-Resource is seeking a highly skilled and driven Executive Sous Chef to join our team in North Carolina. We have maintained a stellar reputation for providing quality food, superb beer selections, and exemplary customer service excellence.

If you have a passion for friendly people, made-from-scratch food, craft beer, and cocktails, and a hospitality background, then we want to talk to you.

Key Responsibilities
  • Recruiting, selecting, and developing a competent team of store personnel who lead the industry in customer service.
  • Maintaining adequate inventory levels to ensure out-of-stocks are eliminated and inventory turns are realized at least once monthly-this is especially important on bottled beer and liquor items since that's where most of our inventory sits the longest.
  • Industry-leading training.
  • Managing employee relations by effectively communicating with staff using various styles of approach depending on the individual.
  • Maintaining store conditions that meet or exceed company goals.
  • Analyzing financial and accounting reports.
  • Controlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelines.
  • Ensuring that staff schedules are posted within the company's timeline.
  • Completing recurring tasks on or before scheduled deadlines.
  • Upholding a consistently professional demeanor in interactions with both customers and staff.
  • Ensuring exceptional customer service is delivered consistently.
  • Run great shifts.
  • Maintaining at 95% or higher on government health inspections.
Requirements
  • Proven success in leadership of high-volume full-service restaurants.
  • Leadership qualities that motivate and develop a high-achieving team.
  • Exceptional customer service.
  • Lead the restaurant team by setting them up for success, leading by example, setting high standards, and delegating to & developing people.
  • Create a safe, fun, and clean environment in which employees will thrive and guests will return and recommend us to their friends.
  • Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
  • Ensure the safety and security of employees, guests, and company assets.
  • Communicate openly, clearly, and effectively with a positive, solutions-oriented demeanor.
About Our Company

We host a culinary-driven menu that is at the center of the restaurant experience, with food that's chef-inspired but approachable. Our cozy bar provides an ideal setting for guests to gather and sip on a glass of wine or a delicious cocktail mixed fresh by one of our experienced bartenders.


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