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Sous Chef Management

2 months ago

Charlotte, United States Snooze Full time

Note: This role is at the Snooze location at 969 Main St, Nashville, TN 37206.

Snooze – Who are we?

Morning people Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one — no matter which side of noon it’s on. We’re the place where you can be you, and where our regulars are anything but. Everyone’s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special.




The Sous Chef Role at Snooze

As second in command of the Snooze Heart of House (kitchen or BOH) you are responsible for ensuring the highest quality food and standards. Your primary duties include maintaining all kitchen functions including the purchasing, storage, inventory and preparation of food products while upholding a standard of excellence in safety and sanitation. You are also responsible for training Snoozers on methods of cooking, preparation, plate presentation, portion control, food waste, and efficiencies. You are the Head Chef’s right hand in ensuring guest satisfaction is being met consistently. Your overall goal is to maintain the “WOW” factor of Snooze food, be creative, have fun, and be a role model for others in the kitchen. While your main objectives revolve around the Heart of House, you will collaborate closely with the Front of House to ensure a seamless flow of service, address guest feedback, and assist with opening and closing duties in the Front of House.



The Benefits
At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position.

No late nights—you’ll be home by dinner time every night
Weekly pay and competitive hourly rates
Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
Employer paid Short Term Disability and Life Insurance Plans
401k/Roth 401k Plans
Unlimited affordable Telehealth program
120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
40 Hours (5 days) of paid sick time paid at regular rate per year
Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends
8 Hours (1 day) of paid community volunteer time paid at regular rate per hour
100% paid meal benefits
Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities.
Unlimited dance parties



The Position Specifics

Accurately manage all Heart of House Snoozers to ensure adherence to all Snooze policies, procedures, methods, and expectations.


Be knowledgeable of Snooze policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
Maintain quality standards according to the guidelines of Snooze Food and Beverage, ensuring the best possible product goes in and out of the kitchen doors.
Ensure that all food and beverage products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. Conduct regular tastings to maintain consistency and address any issues promptly.
Achieve Snooze objectives in sales, service, safety and sanitation, facility maintenance and food and beverage quality by effectively training Snoozers and providing a positive, productive working environment.
Maintain Snooze’s standards for exceptional guest experience and satisfaction with the ability to lead guest recovery in the event issues arise on shift.
Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching hourly Snoozers as appropriate.
Identify and recruit outstanding talent by conducting effective and fair interviews to elevate and build Snooze’s team of hourly talent.
Ensure the proper training of allSnoozers in safety and sanitation practices, equipment operation and proper kitchen tool usage.
Assist Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports and schedules.
Verify that all equipment is kept clean and in excellent working condition through personal inspection and following preventative maintenance plans.
Assist in controlling food, beverage, and dry goods cost and usage by following proper requisition of products, organized storage procedures, standard recipes and waste control.
Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products.
Control labor cost by assisting in scheduling based upon forecasted sales, positions needed, and proper time management.
Provide leadership and instruction pertaining to Snooze basic safety and sanitation procedures and guidelines.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures.
Support with opening and closing procedures of the Front of House and Heart of House following Snooze’s “Open to Close” guidelines.
Help to create a fun, safe and rewarding work environment for all Snoozers.



Is this the role for you?

Sous Chefs at Snooze...

Must be 21 years of age and be authorized to work in the United States.
Have knowledge of food, beverage, and safety generally involving at least 2+ years of operations experience and 1+ years of leadership experience.
Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language (s) of the restaurant’s trading area.
Be able to work in a standing position for long periods of time (up to 10 hours) and have the stamina to work 45 to 50 hours per week.



Let’s talk about safety

Your safety is our #1 priority. Because of that, it is every Snoozer’s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment.

Snooze is an Equal Opportunity Employer