Client Service Coordinator

2 weeks ago


Minneapolis, Minnesota, United States Banfield Full time
About the Role

Banfield Pet Hospital is seeking a highly skilled and compassionate Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the smooth operation of our hospital, providing exceptional client service, and supporting the veterinary medical team.

Key Responsibilities
  • Drive the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Provide professional, efficient, and exceptional service to clients, ensuring they feel welcome and comfortable in the hospital.
  • Assist with administrative tasks, including data entry, scheduling appointments, and managing client records.
  • Collaborate with the veterinary medical team to ensure seamless communication and coordination of care.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required.
  • One year of related experience in customer service or a medical setting preferred.
  • Medical background or terminology training a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

Banfield Pet Hospital offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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