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Client Services Coordinator

2 months ago

Minneapolis, Minnesota, United States Katapult Network Full time
About the Role

Katapult Network is a leading platform that connects recent college graduates with top employers. We're seeking an entry-level Client Services Coordinator to join our team.

Key Responsibilities
  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Support multiple teams within the organization, ensuring seamless communication and collaboration.
  • Utilize critical thinking to resolve customer complaints and questions in a timely and professional manner.
  • Stay up-to-date with product and service information to provide accurate and helpful responses.
Requirements
  • Bachelor's degree in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and critical thinking skills.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.
About Katapult Network

Katapult Network is an equal-opportunity employer, committed to diversity and inclusion. We celebrate the unique perspectives and experiences of our employees and strive to create a workplace that is welcoming and inclusive for all.