Client Services Coordinator
4 weeks ago
We are seeking a highly skilled Client Services Representative to join our team at Paladin Technologies. As a key member of our National Client Services Department, you will be responsible for managing the life of a client ticket for service or repair, ensuring seamless communication and exceptional customer experience.
Key Responsibilities- Coordinate project activities to support clients, customers, and colleagues, ensuring timely and efficient resolution of service calls.
- Dispatch technicians with precision, considering travel time and on-site requirements to complete tasks effectively.
- Process technician requests in a timely manner, verifying accuracy and completeness, including call status updates, customer quotes, material ordering, and specific client requests.
- Update and maintain call status within 2 business days of the scheduled service date, documenting relevant information for future reference.
- Proven experience with MS Office products, with a strong emphasis on organization and attention to detail.
- Ability to prioritize tasks in a high-volume environment, ensuring timely completion of responsibilities.
- Excellent communication skills, with a focus on empathy and customer satisfaction.
- Ability to work on location, with occasional travel requirements.
- GED or High School Diploma, with a strong commitment to ongoing education and professional development.
- 1 year or more of experience in a call center, customer service, or related environment, with a strong focus on computer use, customer orientation, and exceptional communication skills.
- Extensive experience with MS Excel, with a strong emphasis on data analysis and reporting.
- Proof of continued education, including certifications, associate's degrees, or other relevant qualifications.
- Ability to effectively communicate, with a focus on clear and concise communication, both verbally and in writing.
- Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.
- A clean, orderly, and well-ventilated work environment, with moderate noise levels.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, company-provided basic life insurance, AD&D, short-term disability, telemedicine, and virtual counseling. Voluntary insurances, including life insurance and AD&D, short-term disability, long-term disability, accident, critical illness, and hospital indemnity insurance, are also available. You will also have access to HSA and FSA accounts, as well as our 401(k) plan. Additionally, you will receive PTO, sick leave, and 7 paid holidays.
Salary Range: $21- $25 DOE
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer-trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call to speak with Human Resources and let us know the nature of your request.
We thank you for your application, however only those selected for an interview will be contacted.
Powered by JazzHR
-
Client Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Community Medical Services Full timeClient Services Coordinator Job DescriptionAbout the Role:Community Medical Services is seeking a skilled Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greet and attend...
-
Client Services Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Community Medical Services Full timeClient Services CoordinatorCommunity Medical Services is seeking a highly skilled and compassionate Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to our clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greets and attends...
-
Client Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Katapult Network Full timeJob Title: Client Services CoordinatorKatapult Network is a cutting-edge organization that connects recent college graduates with top employers. We're dedicated to helping emerging professionals launch their careers. As a Client Services Coordinator, you'll play a vital role in developing dynamic relationships and supporting various teams within the...
-
Client Services Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies , Inc. Full timeJob SummaryThe Client Services Representative is responsible for managing the life cycle of client tickets for service or repair. This role encompasses a range of duties including project coordination to support the National Client Services Department, customers, and colleagues.Key ResponsibilitiesCall intake including dispatching, follow-up, status updates,...
-
Client Services Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Katapult Network Full timeAbout the RoleWe are seeking a highly motivated and organized Client Services Coordinator to join our team at Katapult Network. As a key member of our organization, you will be responsible for developing and maintaining dynamic relationships with our clients, supporting various teams, and providing exceptional customer service.Key ResponsibilitiesSupport...
-
Client Service Coordinator Role
3 weeks ago
Minneapolis, Minnesota, United States Banfield Full timeAbout the RoleBanfield Pet Hospital is seeking a highly skilled and compassionate Client Service Coordinator to join our team. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth flow of clients and pets through our hospital.Key ResponsibilitiesDrive the flow of clients and pets...
-
Client Service Coordinator Role
3 weeks ago
Minneapolis, Minnesota, United States Banfield Full timeAbout the JobBanfield Pet Hospital is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients.Key...
-
Intake Coordinator
2 weeks ago
Minneapolis, Minnesota, United States Lifeworks Services Full timeJob Summary:The Intake Coordinator is the first point of contact for individuals and families seeking services at Lifeworks Services. This role is responsible for responding to inquiries, coordinating the intake process, scheduling initial meetings and tours, managing the waitlist, and building positive relationships with clients and their families.Key...
-
Client Advocate Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full timeJob SummaryCatholic Charities is seeking a detail-oriented and compassionate individual to work as a Client Advocate Coordinator.Under general supervision, the successful candidate will maintain a clean, safe, and secure environment for clients by providing referral information on a wide variety of topics, including housing, employment, and healthcare, and...
-
Client Advocate Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full timeJob SummaryCatholic Charities is seeking a detail-oriented and compassionate individual to work as a Client Advocate Coordinator.This role involves providing referral information on various topics, including housing, employment, and healthcare, while maintaining a clean and safe environment for clients.The ideal candidate will have excellent communication...
-
Client Services Representative
3 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies Full timeJob SummaryPaladin Technologies is seeking a highly skilled Client Services Representative to join our team. As a key member of our National Client Services Department, you will be responsible for managing the life of a client ticket for service or repair. This role encompasses a range of duties, including project coordination, customer support, and...
-
Client Services Manager
1 week ago
Minneapolis, Minnesota, United States Paladin Technologies , Inc. Full timeJob SummaryWe are seeking a highly skilled Client Services Representative to join our team at Paladin Technologies, Inc. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesManage client tickets for service or repair, ensuring timely...
-
Client Service Manager
3 weeks ago
Minneapolis, Minnesota, United States Gallagher Full timeAbout the Role:We are seeking a highly skilled Client Service Manager to join our team at Gallagher. As a Client Service Manager, you will be responsible for delivering exceptional service to our clients by actively managing client accounts. You will work closely with our sales team to ensure client satisfaction and provide leadership to our Client Service...
-
Intake Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Lifeworks Services Full timeJob Title: Intake CoordinatorThe Intake Coordinator is a vital role at Lifeworks Services, serving as the first point of contact for individuals seeking services. This position is responsible for responding to inquiries, coordinating the intake process, and building positive relationships with clients and their families.Key Responsibilities:Conduct referral...
-
Client Service Liaison
2 weeks ago
Minneapolis, Minnesota, United States Floyd's 99 Barbershop Full timeOverview:Floyd's 99 Barbershop is seeking a highly skilled Client Service Coordinator to provide exceptional customer experiences in our shops. This role requires a customer-focused individual who can multitask effectively and provide top-notch support to clients and team members.Responsibilities:Answer shop phones, make reservations, and respond to client...
-
Client Services Representative
2 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies Full timeJob DescriptionThe Client Services Representative plays a vital role in managing client tickets for service or repair. This position involves a range of duties, including project coordination to support the National Client Services Department, customers, and colleagues. The successful candidate will be responsible for dispatching technicians, ordering parts,...
-
Client Service Liaison
4 weeks ago
Minneapolis, Minnesota, United States Randstad Digital Full timeClient Service Liaison **Job Summary:** Randstad Digital is seeking a dedicated Client Service Liaison to join our team at our Plymouth, MN office. In this role, you will manage a wide range of service activities, including small projects, warranty administration, and planned/on-demand maintenance. You'll work closely with customers, vendors, and labor...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States DC Group Full timeJoin DC Group as a Service CoordinatorAre you looking for a challenging and rewarding career in a rapidly growing company? DC Group, a family-owned business with a multi-national footprint, is seeking a Service Coordinator to join our team.Key Responsibilities:Oversee DC Group clients for a designated territory and build strong relationships through hands-on...
-
Service Coordinator
3 weeks ago
Minneapolis, Minnesota, United States DC Group Full timeJoin DC Group Inc. as a Service CoordinatorWe are seeking a highly motivated and organized Service Coordinator to join our team at DC Group Inc. Headquartered in Minneapolis, MN, we provide mission-critical support to top companies in the United States and Canada.Key Responsibilities:Oversee client relationships and manage project schedules to ensure timely...
-
Intake Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Lifeworks Services Full timeAbout the RoleThe Intake Coordinator is a vital position at Lifeworks Services, serving as the first point of contact for individuals seeking services. This role requires exceptional communication skills, attention to detail, and the ability to manage multiple tasks simultaneously.Key ResponsibilitiesConduct thorough intake conversations with clients,...
