Client Intake Coordinator

2 weeks ago

Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time
Job Overview

As a Client Intake Coordinator at Atticus Family Law, S.C., you play a pivotal role as the initial point of contact for prospective clients. Your contributions are vital to our firm's success, and we value your efforts by providing competitive compensation, comprehensive benefits, and a nurturing work environment that recognizes your importance. We aim to create a workplace that reduces stress and aligns with your professional values, ensuring you remain motivated and enthusiastic about assisting clients daily. Our firm is dedicated to fostering your professional development and long-term career satisfaction.

Compensation:

$40,000 - $60,000 annually

Key Responsibilities:
  • Evaluate incoming calls from potential clients to determine if their cases align with our firm's expertise, while ensuring they feel acknowledged and understood.
  • Oversee various administrative tasks including email management, document organization, data entry, and research to maintain optimal operational efficiency.
  • Collaborate with the marketing team to develop outbound sales strategies and establish partnerships with other legal firms to attract new cases.
  • Gather necessary documentation and input data into our case management system to facilitate a seamless onboarding process for new clients.
  • Coordinate attorney schedules, including consultations with prospective clients, to promote caseload expansion.
  • Perform a variety of clerical duties as required, such as data analysis, research, spreadsheet management, and professional correspondence to ensure smooth operations.
  • Engage with interested potential clients through email, text, and phone communications to address inquiries, secure consultations, and assist in converting them into clients.
  • Work alongside marketing to refine messaging, sales strategies, and referral networks with other legal professionals to enhance case acquisition.
Qualifications:
  • Exceptional verbal and written communication skills with a focus on empathy.
  • A high school diploma or GED is mandatory; a Bachelor's degree is advantageous.
  • Experience in the legal sector is preferred.
  • Proficient in the Microsoft Office suite, particularly with advanced skills in Excel.
  • Familiarity with case management and CRM systems is a plus.
About Atticus Family Law, S.C.

At Atticus Family Law, S.C., we are dedicated to positively impacting the lives of our clients and ensuring they achieve equitable outcomes. Our team comprises skilled professionals who are passionate about making a difference in family law.

The legal team consists of three paralegals and three attorneys, led by the Owner and a Firm Director, supported by finance, sales, and administrative staff.

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