E-Commerce Retail Specialist

2 weeks ago


Oakland, California, United States The Salvation Army Full time
Position Overview


The Salvation Army (TSA) Adult Rehabilitation Center (ARC) offers a unique opportunity for an E-Commerce Associate. This full-time role is designed for individuals who are passionate about retail and eager to contribute to our mission of helping those in need.


About The Salvation Army


The Salvation Army is dedicated to supporting individuals on their journey to recovery through our no-fee rehabilitation program. Our employees play a crucial role in maintaining the effectiveness of our services, and we appreciate their hard work and commitment.


Role Responsibilities


As an E-Commerce Associate, your key responsibilities will include:

  • Identifying and selecting valuable merchandise from the ARC Center for online sales.
  • Testing items for functionality and authenticity before listing them.
  • Utilizing third-party research tools and listing software efficiently.
  • Assisting in photographing items for online auctions.
  • Providing timely customer support via phone and email.
  • Tracking and following up on customer orders.
  • Meeting daily posting quotas and sales targets set by your supervisor.
  • Collaborating with team members and management to enhance the e-commerce operations.

Qualifications


To be considered for this position, candidates should possess:

  • A high school diploma or equivalent.
  • Experience in merchandising, sales, retail, or customer service (1-2 years preferred).
  • Basic computer skills and familiarity with technology.
  • The ability to follow written and verbal instructions effectively.

Physical Requirements


This role requires:

  • The ability to perform various physical tasks, including lifting up to 50 lbs.
  • Flexibility to work in a dynamic environment, including standing, walking, and bending.

Work Schedule


The Salvation Army operates seven days a week, and employees must be adaptable to various shifts, including evenings and weekends.


Equal Opportunity Employer


The Salvation Army is committed to providing equal employment opportunities to all individuals, including protected veterans and those with disabilities.



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