Patient Service Representative

3 days ago

Harrisburg, Pennsylvania, United States Connections Health Solutions Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative - Unit Coordinator to join our team at Connections Health Solutions. This role will provide essential administrative and clerical support to our clinical services, ensuring the smooth and efficient functioning of our unit.

Key Responsibilities
  • Individual Registration and Insurance Verification: Register individuals for services, including verifying Medicaid eligibility, health plan enrollment, and other third-party insurance confirmations. Collect necessary authorizations and release of information documents. Schedule appointments as needed.
  • Collaboration with Clinical Team: Work closely with the clinical team to communicate any concerns regarding an individual's psychiatric or medical presentation to the appropriate discipline.
  • Visitor and Security Management: Greet and receive visitors, maintaining security protocols by monitoring the logbook, issuing visitor badges, and ensuring adherence to procedures.
  • Electronic Health Record Management: Accurately oversee and update the episode of care in the Electronic Health Record (EHR). Coordinate the discharge process with other inpatient facilities and manage records within the EHR system.
  • Clinical Records and Communication: Obtain and manage clinical records/documents as requested. Communicate relevant information to physicians, nurses, and clinical team members. Coordinate with other providers to facilitate discharges and transfers.
  • Involuntary Process Assistance: Assist with the 302 involuntary processes, serving as a liaison between departments and ensuring effective communication across multiple disciplines involved in individual care.
  • Unit Operations and Supplies: Coordinate the ordering of individual meals, equipment, and maintain necessary unit supplies for daily operations.
  • Customer Service and Support: Promote a welcoming environment through excellent customer service. Serve as a resource for families, visitors, and vendors, addressing their needs and inquiries.
  • Telephone Management: Answer incoming calls, provide information, transfer calls, and take messages as necessary to ensure smooth communication.
  • Additional Duties: Perform all other duties as assigned, contributing to the overall efficiency and effectiveness of the unit.
Requirements
  • Education: High School Diploma or Equivalent
  • Experience: 1 year of exceptional service customer service-oriented work experience, 3 years of clerical experience
  • Skills: Current Notary or ability to become a notary within the first 90 days, ability to perform Safe Clinch patient restraint techniques
  • Certifications: Child Abuse Clearance, FBI Criminal Background Check, Pennsylvania State Police Criminal Record Check, Level 1 Fingerprint clearance card
What We Offer
  • Comprehensive Health Insurance: Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • Life Insurance: Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life Insurance: Option for employees and their families
  • Health Savings Accounts: Employer contribution of $1,000 to $2,000 depending on plan
  • Flexible Spending Accounts: Health care and dependent care
  • 401k Company Match: 50% of deferrals up to 6% of compensation after 6 months
  • Paid Time Off: 160 hours accrued annually and 12 recognized company holidays
  • Employee Assistance Program: Confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • Headspace Subscription: Digital mindfulness and meditation platform

  • Patient Service Representative

    5 days ago

    Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Connections Health Solutions. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth and efficient functioning of our unit.Key ResponsibilitiesIndividual Registration and Insurance...

  • Customer Service Representative

    4 days ago

    Harrisburg, Pennsylvania, United States Hobart Service Full time

    About the JobHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.Job SummaryThis is a position under the direction of the District Manager, responsible for providing exceptional customer service, performing various...

  • Customer Service Representative

    5 hours ago

    Harrisburg, Pennsylvania, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist the...

  • Patient Services Representative

    5 days ago

    Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative - Unit Coordinator to join our team at Connections Health Solutions. As a key member of our clinical services team, you will provide essential administrative and clerical support to ensure the smooth and efficient functioning of our unit.Key...

  • Patient Services Representative

    2 days ago

    Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative - Unit Coordinator to join our team at Connections Health Solutions. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth and efficient functioning of our unit.Key ResponsibilitiesIndividual Registration and...

  • Patient Services Coordinator

    3 days ago

    Harrisburg, Pennsylvania, United States UPMC Full time

    Job SummaryUPMC is seeking a highly skilled Patient Services Representative to support our office in Harrisburg. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Navigation: Assist patients in navigating the healthcare system by...

  • Customer Service Representative

    1 week ago

    Harrisburg, Pennsylvania, United States Hobart Service Full time

    Customer Support Specialist Job DescriptionHobart Service is a leading provider of high-quality food equipment solutions. We are seeking a skilled Customer Support Specialist to play a critical role in delivering exceptional customer support and ensuring customer satisfaction.Responsibilities:Handle a variety of customer inquiries and provide timely and...

  • Financial Services Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States Michelle Kreeger - State Farm Agent Full time

    Financial Services Representative Job DescriptionWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at Michelle Kreeger - State Farm Agent. As a Financial Services Representative, you will play a critical role in helping our customers achieve their financial goals and secure their financial future.Key...

  • Customer Service Representative

    1 week ago

    Harrisburg, Pennsylvania, United States Capital BlueCross Full time

    About the RoleCapital BlueCross is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Interaction: Manage...

  • Customer Service Representative

    3 days ago

    Harrisburg, Pennsylvania, United States Conduent Business Services Full time

    About Conduent Business ServicesWe are a leading provider of business process services and solutions, delivering mission-critical services to Fortune 100 companies and governments worldwide.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing...

  • Hospitality Service Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States Hilton Harrisburg - Harrisburg, PA Full time

    Position OverviewHilton Harrisburg, a premier establishment in the hospitality sector, is in search of a dedicated Hospitality Service Representative.Role Objective:The Hospitality Service Representative is essential in delivering outstanding experiences to our patrons, ensuring their visit is both pleasant and memorable. Key responsibilities encompass...

  • Service Operations Representative

    1 week ago

    Harrisburg, Pennsylvania, United States Clopay Door Full time

    Position Title: Customer Service Representative Location: Harrisburg, PA Job Overview: Clopay Corporation, recognized as North America's leading manufacturer of residential garage doors, is seeking a dedicated Customer Service Representative to enhance our team. We emphasize outstanding customer engagement and innovative solutions, making our employees vital...

  • Service Excellence Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full time

    Join Ollie's Bargain Outlet, a leader in retail with over 40 years of experience, and enjoy a 20% discount on all your purchases. As a publicly traded company since 2015, we have expanded to over 500 locations across 31 states, with a strong commitment to growth and customer satisfaction. Embrace the Ollie-tude (Core Values): o COLLABORATE EFFECTIVELY -...

  • Financial Services Representative

    2 weeks ago

    Harrisburg, Pennsylvania, United States TulaRay Full time

    Job OverviewMinimum Qualifications:· A minimum of one (1) year of professional experience in the development, implementation, or evaluation of human services, sociology, public health, healthcare services, or insurance programs, alongside a bachelor's degree in Human Services or a related educational field.OR· An equivalent combination of experience and...

  • Client Service Associate 1

    2 weeks ago

    Harrisburg, Pennsylvania, United States Pilot Freight Service Full time

    Customer Service Representative 1Job Category: Last Mile Requisition Number: CUSTO004415Position OverviewPilot Freight Service is in search of a dedicated Customer Service Representative 1 to join our team. This role is essential in ensuring smooth operations at our facility. The working hours for this position are flexible, requiring availability for...

  • Financial Services Representative

    7 days ago

    Harrisburg, Pennsylvania, United States Wells Fargo Full time

    Job Summary:We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Wells Fargo. As a key member of our banking team, you will be responsible for delivering exceptional customer experiences by building relationships and providing personalized financial solutions.Key Responsibilities:Build and maintain strong...

  • Patient Services Coordinator

    1 week ago

    Harrisburg, Pennsylvania, United States Orthopedic Institute of Pennsylvania Full time

    At the Orthopedic Institute of Pennsylvania, we have been dedicated to delivering an outstanding and memorable experience for every patient, family member, and staff since our inception. Our culture is built on mutual respect, exceptional empathy, and teamwork, all aimed at refining our processes to fulfill our mission. We emphasize the importance of...

  • Patient Services Coordinator

    1 week ago

    Harrisburg, Pennsylvania, United States Orthopedic Institute of Pennsylvania Full time

    At the Orthopedic Institute of Pennsylvania, we have been dedicated to providing an outstanding experience for every patient, family member, and team member since our inception. Our culture is built on mutual respect, exceptional empathy, and a commitment to refining our processes to fulfill our mission. We pride ourselves on fostering a collaborative...

  • Customer Service Representative

    5 days ago

    Harrisburg, Pennsylvania, United States rabbittransit Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at rabbittransit. As a key member of our customer service department, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Service Sales Representative

    5 days ago

    Harrisburg, Pennsylvania, United States Emcor Inc Full time

    Job SummaryEmcor Inc is seeking a highly motivated and experienced Service Sales Representative to join our team. As a Service Sales Representative, you will be responsible for promoting and selling fire sprinkler offerings to general contractor customers and end-users within an assigned territory.Key ResponsibilitiesIdentify, select, and develop new and...