Customer Service Representative
4 days ago
Hobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.
Job SummaryThis is a position under the direction of the District Manager, responsible for providing exceptional customer service, performing various clerical functions, and maintaining accurate records.
Key Responsibilities- Answering phone calls and responding to customer inquiries in a professional and courteous manner
- Dispatching and coordinating service requests, ensuring timely and efficient resolution
- Managing accounts receivable and payable functions, including invoicing and reconciliations
- Maintaining accurate and up-to-date records, including files and databases
- Preparing and maintaining Excel and Word documents for correspondence, forms, and orders
- Providing cross-training in all office administration functions, including office management and leadership
- Accredited High School diploma or GED
- 1-3 years of experience in office administration functions
- Ability to learn new technology and software
- Excellent phone and communication skills
- Organized, detail-oriented individual with ability to multi-task in a fast-paced environment
- Computer skills: Microsoft Office products (Excel, Word, Outlook)
- Associates Degree
- 3-5 years of experience in office administration functions
- 1-3 years of office management and/or leadership experience
- Competitive pay and benefits package
- Great insurance options with low premiums
- Paid vacation and holidays
- 401K with company match
- Extensive on-the-job, online, and classroom training
- Safety-conscious work environment
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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