Hospitality Service Representative

2 months ago


Harrisburg, Pennsylvania, United States Hilton Harrisburg - Harrisburg, PA Full time
Position Overview

Hilton Harrisburg, a premier establishment in the hospitality sector, is in search of a dedicated Hospitality Service Representative.

Role Objective:

The Hospitality Service Representative is essential in delivering outstanding experiences to our patrons, ensuring their visit is both pleasant and memorable. Key responsibilities encompass welcoming guests, managing check-in and check-out processes, addressing guest inquiries, and swiftly resolving any concerns with professionalism.

  • Greet and register guests, confirm details, and advocate for loyalty programs
  • Process guest payments, oversee cash handling, and accurately post charges
  • Distribute room keys and manage safety deposit box access
  • Address guest complaints and requests promptly
  • Handle phone inquiries and assist with booking reservations

(If applicable) Aid in transportation services and luggage assistance.

  • Provide insights about the hotel, surrounding area, and available services
  • Attend to guest requests for laundry, wake-up calls, and additional services
  • Adhere to hotel protocols and support other departments as necessary
  • Uphold safety and security standards
  • Promote hotel features and suggest upgrades when appropriate

Work Schedule:

Availability for a flexible schedule, including weekends and holidays, is required.

Qualifications and Skills:

  • High School diploma or equivalent
  • Prior experience in the hospitality industry is advantageous
  • Exceptional communication and customer service abilities
  • Basic computer proficiency and capability to manage transactions

Employee Benefits:

  • Collaborative work environment
  • Comprehensive Medical/Dental/Vision plans
  • Paid Vacation & Holidays
  • Career advancement opportunities
  • Employee discounts on room rates
  • 401(k) retirement plan
  • Flexible work schedules
  • Life insurance and parental leave options


  • Harrisburg, Pennsylvania, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Twin Tier Hospitality. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest registration and room assignments,...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    About the JobHobart Service, an Illinois Tool Works Company, has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years. Our team of over 1,700 associates nationwide serves as valued partners to our customers, providing exceptional customer service, giving back to the communities where we live and work, and demonstrating the...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    About the JobHobart Service, an Illinois Tool Works Company, has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years. Our team of over 1,700 associates nationwide serves as valued partners to our customers, providing exceptional customer service, giving back to the communities where we live and work, and demonstrating the...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    About the JobHobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions. With over 1,700 associates nationwide, we serve as valued partners to our customers. Our employees are dedicated to delivering exceptional customer service, giving back to the communities where they live and work, and upholding...


  • Harrisburg, Pennsylvania, United States Hobart Service Full time

    Customer Support Specialist Job DescriptionHobart Service is a leading provider of high-quality food equipment solutions. We are seeking a skilled Customer Support Specialist to play a critical role in delivering exceptional customer support and ensuring customer satisfaction.Responsibilities:Handle a variety of customer inquiries and provide timely and...


  • Harrisburg, Pennsylvania, United States Connections Health Solutions Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Connections Health Solutions. As a key member of our clinical services team, you will play a vital role in ensuring the smooth and efficient functioning of our unit.Responsibilities:Register individuals for services,...


  • Harrisburg, Pennsylvania, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role offers a unique opportunity to work in a fast-paced environment, providing excellent customer service and sales support to our customers. As a Customer...


  • Harrisburg, Pennsylvania, United States Acentra Health Full time

    About Acentra HealthAcentra Health is a leading provider of healthcare solutions, empowering better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Job SummaryWe are seeking a Customer Service Representative to join our growing team. As a key member of our...


  • Harrisburg, Pennsylvania, United States Acentra Health Full time

    About Acentra HealthAcentra Health is a leading provider of healthcare solutions, empowering better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our growing team. As a...


  • Harrisburg, Pennsylvania, United States Acentra Health Full time

    Job Summary:Acentra Health is seeking a skilled Customer Service Representative to support the Medicare Appeal process. The successful candidate will be responsible for answering incoming telephone calls, resolving customer questions, complaints, and requests in a timely and courteous manner.Key Responsibilities:Develop and maintain a working knowledge of...


  • Harrisburg, Pennsylvania, United States Domino's Pizza Full time

    At Domino's Pizza, we're looking for exceptional individuals to join our team as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering an exceptional customer experience, taking orders, and making pizzas to the highest standards. We offer a dynamic work environment, opportunities for growth and development, and a...


  • Harrisburg, Pennsylvania, United States Marquis Health Services Full time

    Customer Service RepresentativeWe are seeking a professional and personable Customer Service Representative to join our team at Capitol Rehabilitation and Healthcare Center.About UsCapitol Rehabilitation and Healthcare Center is a beautiful and updated nursing facility with a warm and friendly staff. We are proudly supported by Marquis Health Consulting...


  • Harrisburg, Pennsylvania, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, and friendly service to...


  • Harrisburg, Pennsylvania, United States Nelnet Full time

    Job Title: Customer Service RepresentativeNelnet is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all...


  • Harrisburg, Pennsylvania, United States CVS Pharmacy Full time

    Bring Your Heart to CVS HealthAt CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Provide exceptional customer service to patients and customersProcess healthcare claims and resolve...


  • Harrisburg, Pennsylvania, United States Focal Point Remodeling Full time

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team at Focal Point Remodeling. As a key member of our customer-facing team, you'll be responsible for handling inbound and outbound customer calls, providing accurate information about our products and services, and ensuring every customer gets the best...


  • Harrisburg, Pennsylvania, United States PSECU Full time

    Member Service RepresentativeWe're seeking a skilled Member Service Representative to join our team at PSECU. As a key member of our contact center, you'll provide exceptional service to our members, ensuring their needs are met and exceeded.Key Responsibilities:Member Service Handling: Educate members on PSECU's digital-first model, cross-sell products and...


  • Harrisburg, Pennsylvania, United States VIMO INC Full time

    Job DetailsJob LocationHarrisburg, PA - Harrisburg, PA Remote TypeFully Remote Position TypeFull Time Salary Range$14.50 - $16.00 Hourly Job CategoryCustomer Service Customer Service RepresentativeAt GetInsured, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll play a vital role in...


  • Harrisburg, Pennsylvania, United States Randstad Full time

    Customer Service and Data Entry RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service and Data Entry Representative to join our team in Harrisburg, PA. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients, while also accurately and efficiently...


  • Harrisburg, Pennsylvania, United States WOTM - Partners Professional Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WOTM - Partners Professional. As a key member of our Professional Division, you will be responsible for providing exceptional customer service to patients and clients.Job Summary:This is a temp-to-hire opportunity with a starting pay...