Assistant Manager for Community Support Services

2 weeks ago

Everett, Washington, United States JB Consulting Systems Full time
Position Overview

At JB Consulting Systems, we are dedicated to engaging with the community to combat poverty and provide essential support services. Our mission is to offer shelter and comprehensive recovery programs for individuals and families in need, regardless of their background. We seek individuals who are passionate about making a difference and fulfilling their personal calling through meaningful work.

We are currently in search of a qualified Assistant Manager for our community support services. This role requires comfort in working with individuals in recovery and those facing challenges related to substance use. The Assistant Manager will oversee management responsibilities, evaluate client needs, and assist the program manager in creating actionable plans that include attainable steps, while also providing clients with spiritual guidance to facilitate their recovery journey.

Is JB Consulting Systems the right place for you? We are looking for talented individuals who can contribute to an environment where transformation is possible. We will provide on-the-job training if you possess the following qualities:

  • A collaborative mindset and the ability to work effectively within a multidisciplinary team.
  • Skill in navigating racial and cultural differences with respect and understanding.
  • Strong communication skills, demonstrating care and concern for all individuals.
  • Capability to establish and maintain professional boundaries.
  • Flexibility and adaptability to manage various tasks and demands gracefully.
  • Reliability in reporting to work punctually and prepared for responsibilities.
  • Effective time management and prioritization skills.
  • Self-motivation and initiative.
  • Problem-solving abilities.
  • Self-awareness regarding your influence on others and the environment.

Key Responsibilities

Facilities Oversight (75%)

  • Efficiently perform facilities management tasks while nurturing positive relationships with clients and team members.
  • Manage unit turnover processes.
  • Coordinate with emergency services when necessary.
  • Monitor maintenance issues and escalate concerns appropriately.
  • Identify and address potentially unsafe conditions proactively.
  • Handle special projects and non-routine cleaning tasks.
  • Ensure proper packing and storage of client belongings.
  • Distribute necessary supplies to clients as required.
  • Perform additional assigned duties as needed.

Client Support and Development (25%)

  • Collaborate with clients to:
    • Implement personalized recovery plans and achieve set objectives.
    • Enhance their independent living skills.
    • Utilize de-escalation and crisis intervention techniques to resolve conflicts.
  • Support clients in establishing recovery goals, including housing searches and accessing health-related services.

Qualifications

  • Bachelor's degree in Social Services or a related field; a combination of lived experience and education may be considered.
  • Comfortable in a faith-based work environment.
  • Proficient in computer skills, particularly Microsoft Office Suite.
  • Ability to meet deadlines and manage tasks effectively.
  • Organized, detail-oriented, and capable of working with diverse populations.
  • Excellent customer service skills are essential.
  • Enjoys working in a dynamic and evolving environment.
  • Committed to fostering open communication.
  • Emotionally resilient and able to manage stress effectively.
  • Strong ethical standards and stewardship of resources.
  • Experience working with diverse populations is highly desirable.

Physical Requirements:

  • Ability to work safely and effectively.
  • Occasional lifting of up to 20 pounds.
  • Frequent transitions between sitting and moving throughout the facility.
  • Reasonable accommodations may be made for individuals with disabilities.

Benefits

  • Vacation and Paid Sick Leave Plans.
  • Comprehensive medical and dental coverage for eligible employees working at least 20 hours per week.
  • Paid life insurance premiums, including short-term disability coverage.
  • Retirement plans with matching contributions after one year of employment.
  • Opportunities for professional development.

JB Consulting Systems is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We strive to create a respectful and professional environment for all employees.

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