Medical Office Coordinator

1 week ago


Hays, Kansas, United States HaysMed Full time
Position Overview: The role involves executing fundamental clerical and receptionist tasks while ensuring the area is well-maintained. Responsibilities include transcribing medical directives, duplicating records, communicating messages, and preparing, compiling, and managing various documentation.

Key Responsibilities:
  • Gather patient identification, demographic details, HIPAA documentation, and insurance data, including co-pay collection.
  • Record relevant signs/symptoms and treatment consent.
  • Oversee and finalize the registration process.
  • Coordinate appointments, tests, and procedures.
  • Stay updated on ICD-9 and CPT coding.
  • Manage the fax queue efficiently.
  • Disseminate patient communications regarding appointments, tests, and procedures.
  • Handle incoming and outgoing mail, answer phone calls, screen and direct callers, retrieve records from storage, and maintain the reception and waiting area.
  • Prepare, organize, and file/scan records systematically.
Qualifications:

Required:
  • High School diploma or equivalent.
  • Basic proficiency in computer operations.
Preferred:
  • Experience in clerical work and familiarity with medical terminology.
Infection Control: Initial and ongoing training in infection control protocols is mandatory. Training may encompass, but is not limited to, bloodborne pathogens, bodily fluids, and biohazardous materials relevant to daily responsibilities.

Patient Interaction: Frequent engagement with patients.

HIPAA Compliance: This position will involve access to Protected Health Information (PHI) necessary for fulfilling job responsibilities at HaysMed, categorized as follows:
Primary - essential for routine job functions;
Secondary - necessary but infrequent; and
None - no authorized access.

Details of Information Access:
Primary:
Patient Demographic Information (used for identification): Name, Date of Birth, Address, Race, Marital Status, Religion.

Clinical Information (describing a patient's health status): Diagnosis, Medical Reports/Notes, Test Results, Problem List, Procedures, History and Physical Examination.

Secondary:
Coding Information (clinical data in alphanumeric format): ICD-9 Codes, Revenue Codes, CPT Codes.

Financial Information/Insurance (related to billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Covered Plan Elements, Payment Information, Payment Rates.
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