Sales Counter Representative
2 weeks ago
Position Summary
The Sales Counter Representative plays a crucial role in overseeing counter sales and fostering positive customer interactions.
Key Responsibilities
- Manages product orders, coordinates deliveries, and communicates with customers regarding their order status.
- Handles special requests and keeps clients informed about their order progress.
- Acts as a communication bridge between the warehouse supervisor and customers.
- Ensures the completion of purchase orders and prepares orders as necessary.
- Responds to phone inquiries and maintains well-stocked counters.
Career Level Insights
Typical Qualifications
- High School Diploma or GED is highly preferred. 0-2 years of relevant experience.
Problem-Solving Skills
- Identifies appropriate procedures based on established guidelines and seeks assistance from supervisors for complex issues.
- Any deviations from standard practices are addressed with supervisory approval.
Autonomy Level
- Operates under close supervision with limited independent decision-making.
- Work typically requires detailed oversight or review by a senior colleague or supervisor.
Work Environment Requirements
- Work is conducted in a comfortable indoor setting with infrequent unpleasant conditions.
- Minimal overnight travel is expected.
- Most tasks involve sitting comfortably with opportunities for movement.
- Occasional lifting or moving of light items may be necessary.
Preferred Skills
- Proven track record of delivering exceptional customer service.
- Excellent verbal communication abilities.
- Familiarity with sales order management software.
- Knowledge of construction and industrial products relevant to Core & Main.
About Core & Main
Core & Main, headquartered in St. Louis, is a premier distributor of water, sewer, storm drain, and fire protection products across the United States. With around 320 branches nationwide, the company merges local expertise with a robust national supply chain to offer innovative solutions for both new construction and aging infrastructure. Our dedicated team of over 4,500 associates is committed to ensuring the safe distribution of essential resources to support thriving communities.
Core & Main is an Equal Employment Opportunity employer. We prioritize merit and qualifications directly related to professional competence in our hiring process, and we do not discriminate based on any protected characteristics.
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