Sales Representative
6 days ago
Securitas Electronic Security Inc. is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for selling products and services, uncovering customer needs, and processing a high volume of product re-orders within a team environment while delivering exceptional customer service.
Key Responsibilities- Sales and Service: Answer customer inquiries, place orders, and address customer needs in a timely and professional manner.
- Customer Relationship Building: Build and maintain strong relationships with customers, understanding their business needs and identifying opportunities for cross-selling.
- Communication and Interpersonal Skills: Utilize excellent verbal and written communication skills to effectively communicate with customers, colleagues, and management.
- Problem-Solving and Adaptability: Troubleshoot customer issues, think critically, and adapt to changing situations and priorities.
- Product Knowledge: Develop and maintain in-depth knowledge of Securitas Electronic Security Inc.'s products and services to effectively sell and promote them to customers.
- Education: High School Diploma or equivalent required; Associate's degree preferred.
- Experience: 1+ year of experience in telephone-based customer service or tele-selling.
- Skills: Exceptional customer service, active listening, and verbal and written communication skills; proficiency with CRM software, Microsoft Office, and strong typing skills.
Securitas Electronic Security Inc. is a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.
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