Customer Service Sales Associate

2 weeks ago


MagstattleBas, Grand Est, United States Core & Main Full time
Job Overview

Position Summary

The Sales Counter Representative is responsible for overseeing counter sales and fostering positive customer interactions.

Key Responsibilities

  • Processes product orders, coordinates deliveries, and communicates with customers regarding their order status.
  • Handles special requests and keeps clients informed about their order progress.
  • Serves as the communication link between the warehouse supervisor and customers.
  • Ensures the completion of purchase orders and pulls orders as necessary.
  • Manages incoming calls and maintains well-stocked counters.

Career Level Overview

Typical Qualifications

  • High School Diploma or GED is strongly preferred, along with 0-2 years of relevant experience.

Problem-Solving Skills

  • Utilizes established processes based on clear guidelines, past practices, or instructions.
  • Seeks guidance from supervisors for non-routine issues or challenges.
  • Any deviations from standard procedures are addressed with supervisory approval.

Independence and Supervision

  • Operates under close supervision, exercising limited independent judgment.
  • Work typically involves detailed checks or close review of output by a senior colleague or supervisor.

Work Environment

  • Positioned in a comfortable indoor setting with infrequent unpleasant conditions.
  • Requires minimal overnight travel, less than 10% of the time.
  • Most tasks are performed while seated comfortably, with opportunities for movement throughout the day.
  • Occasional lifting or moving of light items may be necessary.

Preferred Skills

  • Proven track record of delivering exceptional customer service.
  • Strong verbal communication abilities.
  • Familiarity with sales order software.
  • Knowledge of construction and industrial products relevant to Core & Main.

About Core & Main

Core & Main, headquartered in St. Louis, is a premier distributor of water, sewer, storm drain, and fire protection products across the United States. With approximately 320 branches nationwide, the company merges local expertise with a robust national supply chain to offer innovative solutions for both new construction and aging infrastructure. Our dedicated team of over 4,500 associates is committed to the safe distribution of essential resources, ensuring communities thrive.

Core & Main is an Equal Employment Opportunity employer. Employment decisions are based solely on merit and qualifications directly related to professional competence, without discrimination on any protected basis.



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