Patient Services Director

4 days ago


Shreveport, Louisiana, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled Patient Services Director to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.

Key Responsibilities:
  • Develop and execute strategies to meet patient food service needs, ensuring optimal food preferences are met within guidelines of the diet order limitations.
  • Lead and develop a team of patient service staff, providing coaching, training, and development opportunities to ensure exceptional patient satisfaction.
  • Collaborate with healthcare professionals to ensure compliance with dietary restrictions and special or modified diets.
  • Participate in and lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
  • Ensure regulatory standards are met, including federal, state, and accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
Requirements:
  • Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology/management or a related field.
  • Certified Dietary Manager certificate, Registered Diet Technician, or Registered Dietitian, preferred.
  • Minimum of one year of experience in food service management, preferably in an acute care setting.
  • ServSafe certified, desirable.
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical records, and diet office systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Comprehensive training and onboarding program.
About Compass Group Careers:

Compass Group Careers is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. We are committed to providing exceptional patient care and satisfaction through our innovative food service solutions.



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