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Medical Assistant/Phlebotomist

2 months ago

Shreveport, Louisiana, United States Oak Street Health Full time

About Oak Street Health

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities.

Our Mission

We provide holistic, comprehensive and integrated care right in our patients' communities, helping them stay healthy and reinvesting cost savings in further care for those same communities and others.

Job Summary

We are seeking a Medical Assistant/Phlebotomist to join our Care Teams. As a Medical Assistant/Phlebotomist, you will play a critical role in delivering excellent, high-touch, primary care and coordinating the care of our patients throughout the healthcare delivery system.

Key Responsibilities

  • Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
  • Deliver an exceptional patient experience, and help patients prepare for their provider visit
  • Obtain vital signs, chief complaint and review medications
  • Deliver patient screenings per protocols
  • Order supplies and stock exam rooms
  • Conduct routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
  • Ensure exam rooms are clean, safe, and ready for patient visits
  • Under direction of an RN, provider and/or protocol, provide telephonic support to patients
  • Assist providers, RNs or social workers with home-based support for high-risk members, as necessary
  • Under direction of an RN or Provider, offer MA-appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
  • Perform waived laboratory testing
  • Schedule diagnostic testing
  • Apply or assist with application of durable medical equipment
  • Support care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
  • Participate in care team meetings to discuss patient care and clinic operations
  • Other duties, as assigned

Requirements

  • CPR Certification required
  • Medical Assistant certification or registration
  • 3-5 years in a Medical Assistant role preferred
  • EMR experience required
  • 2 or more years of experience working with geriatric patients
  • Phlebotomy Technician Certification preferred
  • Strong communication skills and customer service orientation
  • Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  • US work authorization
  • Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and delivering results
  • Being scrappy

Why Oak Street Health?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture
  • Fast-paced and innovative environment
  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits