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Orthodontic Patient Coordinator
2 months ago
We are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team at Taylor Dental & Braces, a Benevis company. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and their families.
Key Responsibilities:- Patient Check-in and Check-out: Greet patients and parents, verify patient information, and ensure accurate and timely check-in and check-out processes.
- Insurance Verification: Verify patient insurance eligibility and service limits to ensure accurate billing and payment processing.
- Front Desk Operations: Maintain a clean and organized front desk area, manage patient records, and ensure accurate and timely communication with patients and staff.
- Scheduling and Coordination: Schedule follow-up appointments, coordinate with orthodontic financial coordinators, and ensure seamless communication with patients and staff.
- Customer Service: Provide exceptional customer service to patients and their families, addressing their concerns and needs in a timely and professional manner.
- Administrative Tasks: Assist with administrative tasks, such as data entry, filing, and other duties as assigned.
- Customer Service Experience: At least one year of customer service experience, preferably in a healthcare or retail environment.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with patients, staff, and external partners.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Technical Skills: Proficiency in Microsoft Office and Internet Explorer, with the ability to learn and adapt to new software and systems.
- Competitive Compensation: Competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: Opportunities for professional growth and development, with a focus on employee satisfaction and well-being.
