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Patient Services Director

2 months ago

Shreveport, Louisiana, United States Morrison Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting.

Key Responsibilities:
  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
  • Hires, directs, coaches, trains, and develops patient service team members.
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
  • Ensures patient services staff assists in achieving stated patient satisfaction goals.
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
  • Participates in/leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs.
Qualifications:
  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field.
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
  • Minimum of one (1) year experience in food service management preferred in an acute care setting.
  • ServSafe certified, desirable.
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.