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Patient Access Coordinator

2 months ago

Shreveport, Louisiana, United States Christus Health Full time
Job Summary

As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. You will be responsible for facilitating access to our facilities, establishing encounters, and ensuring accurate data entry. Your attention to detail and excellent communication skills will be essential in providing exceptional patient care and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Registration and Scheduling: Accurately input patient demographic and financial information, guarantor details, and relevant notes associated with the encounter.
  • Insurance Verification and Authorization: Verify insurance eligibility and obtain necessary authorizations for services rendered.
  • Financial Assessment and Collections: Calculate and collect the estimated patient portion based on benefits and contract reimbursement, as well as prior balances.
  • Program Assistance and Compliance: Perform financial assessments for appropriate program assistance and ensure compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards.
  • Communication and Teamwork: Communicate effectively with patients, families, physicians, nurses, insurance companies, and third-party payers, and demonstrate dependability, flexibility, and teamwork.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1-3 years of experience preferred.