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Director of Patient Access Services
2 months ago
Job Summary:
The Director of Patient Access Services is a strategic leadership position that oversees the patient access functions across CHRISTUS Health. This role provides direction, support, and focus for the staff involved in patient access services, ensuring alignment with CHRISTUS Health's goals and objectives.
Key Responsibilities:
- Develops and implements strategies to improve patient access services, ensuring compliance with regulatory requirements and CHRISTUS Health's standards.
- Provides leadership and support to Patient Access Directors across facilities, ensuring departmental financial performance targets are met.
- Collaborates with Case Management, Patient Financial Services, HIM, and Shared Services to identify areas of exposure and design processes to improve outcomes in service, quality, and accuracy.
- Develops and implements training and human resources processes to reduce bad debt, improve cash collection, reduce denials, and continuously improve customer service excellence.
- Ensures compliance with relevant regulations, standards, and directives from regulatory agencies.
- Prepares and presents performance reports to Senior Leadership, hospital executives, and others as necessary.
Requirements:
- Bachelor's degree or equivalent healthcare leadership experience required.
- 7 years of supervisory/management experience preferred.
- 8– 12 years of technical years of experience preferred.
