Community Engagement Coordinator

2 weeks ago

Neptune City, New Jersey, United States Affordable Housing Alliance Inc Full time
Job Overview

The Affordable Housing Alliance is dedicated to enhancing the living standards of all residents in New Jersey by creating and maintaining affordable housing options, providing essential services to uphold housing affordability, delivering housing education, and assisting communities in fulfilling their housing responsibilities.

The role of the Residential Services Coordinator (RSC) is vital in promoting the welfare and improving the living experience of our residents in affordable housing. This position is centered around designing and managing various initiatives and services aimed at cultivating a sense of community, encouraging resident participation, and addressing the specific needs of our residents. The RSC will engage with current clients and connect them to available community resources. This role requires travel throughout the designated service area.

KEY RESPONSIBILITIES:

  • Develop and execute a consistent outreach plan to engage residents, monitor progress using internal databases, and provide bi-weekly reports.
  • Conduct initial and ongoing assessments of residents to determine their needs for services and resources.
  • Assist residents in identifying, accessing, and coordinating necessary services.
  • Evaluate eligibility for local, county, and state assistance programs, provide applications, and assist residents with the application process as needed.
  • Create and manage educational and preventive wellness initiatives for residents.
  • Establish and maintain partnerships with community organizations that offer supportive services to residents.
  • Organize community gatherings, social events, and workshops that promote resident engagement and provide educational opportunities.
  • Maintain an updated resource directory of local service providers for residents' use.
  • Collaborate with the Property Management team to ensure cohesive activity coordination, including regular reviews of delinquency reports for eviction prevention strategies.
  • Produce and distribute a monthly newsletter focused on residential services and continuously update resident contact information.
  • Assist with additional administrative tasks as required to support the Property Management Department.

QUALIFICATIONS:

  • Associate's or Bachelor's Degree and/or relevant experience.
  • A minimum of two (2) years in a similar position.
  • Proficient in computer applications such as Word, Excel, and Google Suite.
  • Excellent communication and interpersonal skills to effectively engage with residents, staff, and external partners.
  • Strong written and verbal communication abilities.
  • Experience in the social services field, preferably in a direct service capacity.
  • Empathetic, patient, and culturally aware approach when working with a diverse resident population.
  • Able to work independently as well as collaboratively within a team.
  • Detail-oriented with the capacity to multitask and prioritize effectively.
  • Strong organizational and time management skills.

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