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Community Services Coordinator

2 months ago

Neptune City, New Jersey, United States Affordable Housing Alliance Inc Full time
Job Overview

The Affordable Housing Alliance is dedicated to enhancing the living standards of all residents in New Jersey by creating and safeguarding affordable housing options, providing services to uphold housing affordability, delivering housing education, and assisting communities in fulfilling their housing responsibilities.

The Community Services Coordinator (CSC) is instrumental in promoting the welfare and improving the living conditions of our residents in affordable housing. This role encompasses the development and management of various initiatives and services aimed at cultivating a sense of community, encouraging resident participation, and addressing the specific needs of our residents. The CSC is tasked with engaging with current residents and connecting them to relevant community resources. This position may require travel within the designated service area.

KEY RESPONSIBILITIES:

  • Establish a consistent outreach plan to engage residents, monitor all progress through internal databases, and provide bi-weekly reports.
  • Conduct initial and ongoing assessments of residents in affordable housing to determine their needs for services and resources.
  • Assist residents in identifying, accessing, and coordinating necessary services.
  • Evaluate eligibility for local, county, and state assistance programs, providing residents with applications and support as needed.
  • Design and implement educational and wellness programs tailored for residents.
  • Build and maintain partnerships with community organizations that offer supportive services to residents.
  • Organize community gatherings, social events, and workshops that promote resident engagement and provide educational opportunities.
  • Create and keep an updated resource directory of local service providers for residents' use.
  • Collaborate with the Property Management team to ensure seamless coordination of activities, including regular reviews of delinquency reports for eviction prevention strategies.
  • Produce and distribute a monthly newsletter focused on residential services while continuously updating resident contact information.
  • Assist with additional administrative tasks as required to support the Property Management Department.

REQUIREMENTS:

  • Associate's or Bachelor's Degree and/or relevant experience.
  • A minimum of two (2) years in a similar capacity.
  • Proficient in computer applications such as Word, Excel, and Google Suite.
  • Excellent communication and interpersonal skills to effectively interact with residents, staff, and external partners.
  • Strong written and verbal communication abilities.
  • Experience in the social services field, preferably in a direct service capacity.
  • Empathetic, patient, and culturally aware approach when working with a diverse resident population.
  • Ability to work independently as well as collaboratively within a team.
  • Detail-oriented with the capacity to multitask and prioritize responsibilities.
  • Strong organizational and time management skills.